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Old 09-21-2015, 19:36   #1 (permalink)
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Server Problem


Hello

Today i get this error when try to update FW

----------Process started: 21.9.2015. 19:31:05----------
DongleManager version: 1.43
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 01A6xxxx, Firmware: 0128.02
Authenticating on server...
Authentication stage error: Server reported error:[0051] Not translated!,

Please Help

Br
Mario
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Old 09-21-2015, 21:54   #2 (permalink)
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Quote:
Originally Posted by Jankovic View Post
Hello

Today i get this error when try to update FW

----------Process started: 21.9.2015. 19:31:05----------
DongleManager version: 1.43
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 01A6xxxx, Firmware: 0128.02
Authenticating on server...
Authentication stage error: Server reported error:[0051] Not translated!,

Please Help

Br
Mario
Hello,

Do not use two years old DongleManager.
Here is new one - Infinity-Box - Support
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Old 09-21-2015, 22:10   #3 (permalink)
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Error Again

Quote:
Originally Posted by YellowBoss View Post
Hello,

Do not use two years old DongleManager.
Here is new one - Infinity-Box - Support
Hello

There is log with new Manager

==== [21.9.2015. 22:00:03] ====
Box/Dongle searching...
Box/Dongle found: inf
HWID: 00015194FF021982
Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 21.9.2015. 22:00:58 ----------
DongleManager [Infinity-Box] v1.58 [21.9.2015. 22:00:58]
PC HWID: 395B76490A7E9154A3C8509739780A2D
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015194FF021982
Type: inf S/N: 01A6xxx Version: 0128.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

But When i start SPD or MTK soft i get this error



BR
Mario
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Old 09-21-2015, 22:40   #4 (permalink)
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Hello,

What is you box support period expiration date ?

How to check Support Expiration date:

Method #1:


Method #2:
- Login to your free IOS Account - Infinity-Box - Online Service
- Go to "Products" menu
- Select "Serial Number check & Maintenance"
- Select "Infinity-Box Products Serial Number check"
- Enter your Infinity S/N
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