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10-29-2014, 14:10
| #1 (permalink) |
| Freak Poster  Join Date: Apr 2005
Posts: 346
Member: 134586 Status: Offline Thanks Meter: 22 | Server reported error:[0010] Dongle authentication failed. Retry upgrade I paid 1 year support yesterday but when I want to upgrade my smart card I have this error ----------Process started: 29/10/2014 13:53:46---------- DongleManager version: 1.53 PC HWID: 29CB37E5380A3E7564A6625792EF963C Card-Reader: FT SCR2000 0 Card type: inf Repair mode active Locating server... Server address found Connecting to server Server connection successfully established S/N: 319F9E10, Firmware: 0120 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Identification check error: Server reported error:[0010] Dongle authentication failed. Retry upgrade. please help |
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10-29-2014, 15:42
| #2 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, - Update your Card-Reader Drivers: - Drivers http://server1.infinity-box.com/down...T2K_x32_x64.7z - Instruction http://server1.infinity-box.com/down...er_drivers.pdf If you have another Card-Reader you can insert Infinity Smart-Card into another Card-Reader. |
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10-29-2014, 16:24
| #3 (permalink) |
| Freak Poster Join Date: Apr 2005
Posts: 346
Member: 134586 Status: Offline Thanks Meter: 22 | driver installed correctely card reader changed some problem ==== [29/10/2014 16:20:03] ==== Dongle Manager [Infinity Box] v1.53 Card type selected: inf Dongle can't be found: Card with specified AID not found Card type selected: inf ----------Process started: 29/10/2014 16:20:14---------- DongleManager version: 1.53 PC HWID: 84933F3D419F8FB73B1671714108653B Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Repair mode active Locating server... Server address found Connecting to server Server connection successfully established S/N: 319F9E10, Firmware: 0120 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Identification check error: Server reported error:[0010] Dongle authentication failed. Retry upgrade. |
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10-29-2014, 21:06
| #4 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please read my instruction once again and install Drivers from my link ! | |
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