help infinity box problem - GSM-Forum

22gsm · 07-01-2009, 20:22

my box don't work. when I run software all are ok but when i connect phone and after the soft ask power on......nothing?!?! I change box and the phone boot to be unlocked.
this is a log

COM4 [VCP0] selected
module v1.38
Device: LG-KP235
Checking data, wait...
advanced flash detection enabled
Action: unlock
unlock method: standard
Boot ...
Phone should be Switched OFF !
Press and HOLD Power button now

nothing............

when I plug box :TX led is on
After plug phone on rj45 :RX is on
all two are on
I don't know what to do!

**InfinitySupport** · 07-01-2009, 20:54

Hello,

If phone can ot be detected by software it's a cable fault. You must double check your cable (probably cable is damaged or wrong) and COM port selection.

22gsm · 07-02-2009, 01:14

I have tested the cable ke500 with another box and it work well. But with my box (serial port or not) when you press and hold power on button the phone go on and the rx led in box go off
BR

22gsm · 07-02-2009, 19:10

Is it some ways to known if the box can be repaired or not (died). Please?

zszszbg · 07-02-2009, 19:51

keyboard top
1.........18
1: Gnd
2: Box Tx/Phone Rx (RJ45 pin-2)
3: Box Rx/Phone Tx (RJ45 pin-3)
5: Gnd
15: Gnd
18: Gnd

ayazbazme · 07-02-2009, 23:34

I think the fault is in ur software,,,,uninstalled the whole infinity then installed a fresh copy.if still not....then buy a newone with some newcables include...

07-01-2009, 20:22	#1 (permalink)
22gsm Freak Poster Join Date: Aug 2003 Location: Africa/senegal/dakar Posts: 356 Member: 37108 Status: Offline Thanks Meter: 11	help infinity box problem my box don't work. when I run software all are ok but when i connect phone and after the soft ask power on......nothing?!?! I change box and the phone boot to be unlocked. this is a log COM4 [VCP0] selected module v1.38 Device: LG-KP235 Checking data, wait... advanced flash detection enabled Action: unlock unlock method: standard Boot ... Phone should be Switched OFF ! Press and HOLD Power button now nothing............ when I plug box :TX led is on After plug phone on rj45 :RX is on all two are on I don't know what to do!

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07-01-2009, 20:54	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, If phone can ot be detected by software it's a cable fault. You must double check your cable (probably cable is damaged or wrong) and COM port selection.

07-02-2009, 01:14	#3 (permalink)
22gsm Freak Poster Join Date: Aug 2003 Location: Africa/senegal/dakar Posts: 356 Member: 37108 Status: Offline Thanks Meter: 11	I have tested the cable ke500 with another box and it work well. But with my box (serial port or not) when you press and hold power on button the phone go on and the rx led in box go off BR

07-02-2009, 19:10	#4 (permalink)
22gsm Freak Poster Join Date: Aug 2003 Location: Africa/senegal/dakar Posts: 356 Member: 37108 Status: Offline Thanks Meter: 11	Is it some ways to known if the box can be repaired or not (died). Please?

07-02-2009, 19:51	#5 (permalink)
zszszbg Junior Member Join Date: Aug 2004 Location: Bulgaria,V.Tarnovo Age: 57 Posts: 14 Member: 79418 Status: Offline Thanks Meter: 0	keyboard top 1.........18 1: Gnd 2: Box Tx/Phone Rx (RJ45 pin-2) 3: Box Rx/Phone Tx (RJ45 pin-3) 5: Gnd 15: Gnd 18: Gnd

07-02-2009, 23:34	#6 (permalink)
ayazbazme Freak Poster Join Date: Jun 2008 Location: Karachi Age: 34 Posts: 309 Member: 788720 Status: Offline Sonork: 100.1617957 Thanks Meter: 33	I think the fault is in ur software,,,,uninstalled the whole infinity then installed a fresh copy.if still not....then buy a newone with some newcables include...