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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-11-2010, 08:14   #1 (permalink)
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Exclamation Smart-card can not be upgraded any more.


i faced a problem with infinity box.
------------------------
log
--
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software
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Old 03-11-2010, 09:50   #2 (permalink)
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any inifinity suporter can help me about this.......
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Old 03-11-2010, 10:17   #3 (permalink)
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----------Process started: 2:15:43 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
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Old 03-11-2010, 12:25   #4 (permalink)
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Not udpate my box with new DongleManager version: 1.32
----------------------------
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Old 03-11-2010, 12:46   #5 (permalink)
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JUST CONTACT [email protected]

AND URE PROBLEM WILL BE SOLVED


WBR
sahil2000ind
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Old 03-11-2010, 14:09   #6 (permalink)
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yes, but not give us any responce.....
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Old 03-11-2010, 19:37   #7 (permalink)
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Please, see more details here: Card keys is damaged, Your account is suspended etc.
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Old 03-12-2010, 02:52   #8 (permalink)
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No way to solved just need to buy new card if u want to use new released ,i have same problem .
REGARDS
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Old 03-12-2010, 06:31   #9 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
i don't know how has damage my Card, naver use any crack file for infinity or for other device, then very sad when a card auto damge during using in short time.
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Old 03-12-2010, 12:50   #10 (permalink)
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Quote:
Originally Posted by hussainafridi View Post
i don't know how has damage my Card, naver use any crack file for infinity or for other device, then very sad when a card auto damge during using in short time.
Please, check this link: Card keys is damaged, Your account is suspended etc.
You can see a detailed explanation there how it was happened that card become damaged.

It was not "auto damage" but damage by some reasons that NOT DEPENDS ON Infinity-Box.
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