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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-20-2018, 19:00   #1 (permalink)
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Unhappy smart card damaged


hello my infinity dongle smart card is damaged my problem is damaged smart card have two activations was enabled(best dongle nokia bb5 and dc unlocker)...
i need your help i have buy new infinty dongle i wanna know if it is possible to reach damaged smart card activation in new dongle please help me.....
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Old 02-20-2018, 21:32   #2 (permalink)
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Hi,

1. What is the problem with your existing smart-card ?
2. Please see instruction - http://www.infinity-box.com/doc/?r=20
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Old 02-21-2018, 07:52   #3 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hi,

1. What is the problem with your existing smart-card ?
2. Please see instruction - http://www.infinity-box.com/doc/?r=20
My New smart card is ok I want to know if it is possible to move my damaged smart card activation to new smart card

Envoyé de mon Infinix X571 en utilisant Tapatalk
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Old 02-21-2018, 09:47   #4 (permalink)
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please i wanna specify something old smart card(damaged smart card) was infinity dongle with these activations nokia best bb5 and dc unlocker...
i hope tou can help me to find these old activation in new smart card
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Old 02-23-2018, 00:49   #5 (permalink)
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Quote:
Originally Posted by tyno View Post
My New smart card is ok I want to know if it is possible to move my damaged smart card activation to new smart card

Envoyé de mon Infinix X571 en utilisant Tapatalk
Hi,

What is the problem with your "old" smart-card ?
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Old 02-23-2018, 09:48   #6 (permalink)
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old smart card is damaged(compter can t detect it) i had change card reader but problem is the same ""smart card is dead""
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Old 02-26-2018, 10:21   #7 (permalink)
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please i need your help for my damaged smart card to Transfer activation to my new smart card
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Old 02-26-2018, 14:39   #8 (permalink)
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What is your old S/N ?
What is your new S/N ?
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Old 02-27-2018, 11:11   #9 (permalink)
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thanks problem solved activation transfer is ok but old infinity server credit is not transfer to new account...
help me to move infinty server credit(online servicesà from old smart card account(damaged smart card) to new smart card
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Old 02-27-2018, 20:56   #10 (permalink)
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Quote:
Originally Posted by tyno View Post
thanks problem solved activation transfer is ok but old infinity server credit is not transfer to new account...
help me to move infinty server credit(online servicesà from old smart card account(damaged smart card) to new smart card
login to your old account and move credits (your old account has this feature now) to new one.
pls tell me after done
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Old 02-28-2018, 10:20   #11 (permalink)
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ok thanks account credits is succeful transfer to new account ok now i haven t receive my dc unlocker activation and credits please help me to fix it
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Old 02-28-2018, 12:19   #12 (permalink)
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Have you started dc-unlocker client with new dongle ?
You have to start it fat least one time and only then we can make a transfer.
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Old 02-28-2018, 12:43   #13 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Have you started dc-unlocker client with new dongle ?
You have to start it fat least one time and only then we can make a transfer.
Yes i have open it I can see trial version and dongle not activated for full features 69euros

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Old 02-28-2018, 21:03   #14 (permalink)
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transfer process has been started, it may takes several days
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Old 02-28-2018, 21:25   #15 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
transfer process has been started, it may takes several days
OK thanks you very much please tell me when I can check it i am waiting

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