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10-18-2016, 15:37
| #61 (permalink) |
| No Life Poster  Join Date: Dec 2011 Location: I WAS BANED!
Posts: 506
Member: 1699214 Status: Offline Thanks Meter: 70 | ---------- Process started: 18/10/2016 15:28:33 ---------- DongleManager [Infinity-Box] v1.61 [18/10/2016 15:28:33] PC HWID: 64B8F5478C85B5AFFC9BDAA4F6884DE0 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001C22AFF021982 Type: inf S/N: 093CC22A Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected] |
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10-18-2016, 18:36
| #62 (permalink) |
| Junior Member  Join Date: Oct 2015
Posts: 30
Member: 2478690 Status: Offline Thanks Meter: 2 | plzzz Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 10/19/2016 1:34:35 AM ---------- DongleManager [Infinity-Box] v1.65 [10/19/2016 1:34:35 AM] PC HWID: 9A55F5A3F3B65E39C9730E00D02CB738 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00005DF70EFE4082 Type: Main Infinity-Box/Dongle S/N: BBC55DF7 Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. No updates found for your Smart-Card. DO NOT try more today ! |
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10-18-2016, 18:59
| #63 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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10-18-2016, 19:00
| #64 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Why do you want to update it again and again ? | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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10-18-2016, 19:04
| #65 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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10-19-2016, 09:58
| #66 (permalink) |
| Major Poster Join Date: Oct 2015
Posts: 43
Member: 2479721 Status: Offline Thanks Meter: 6 | Dongle is blocked DongleManager [Infinity-Box] v1.66 [10/19/2016 1:56:44 PM] PC HWID: 849BF26AC1C3CFC04E8DD0239B03FEEA Card-Reader: FT SCR2000 0 HWID: 01026F6E03EF1292 Type: [BEST] S/N: 48066F6E Version: 0118.04 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum |
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10-19-2016, 14:54
| #67 (permalink) |
| Freak Poster  Join Date: Feb 2007 Location: Algeria Age: 45
Posts: 195
Member: 444025 Status: Offline Thanks Meter: 25 | * Dongle Manager log : Code: ---------- Process started: 19/10/2016 14:46:31 ---------- DongleManager [Infinity-Box] v1.66 [19/10/2016 14:46:31] PC HWID: 52167692F5759BF4CD776ADEE0C401D0 Card-Reader: FT SCR2000 0 HWID: 00025873FF021982 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 * Main Infinity-Box/Dongle S/N: 22F35873 * Card-Reader: FT SCR2000 0 => V 2.5.6.823 -- 04/04/2007 * Infinity Box Support: 1 year. * OS : Win XP help me please  |
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10-19-2016, 22:57
| #68 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME | |
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10-19-2016, 23:00
| #69 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. DO NOT UPDATE CARD NOW !!!! because you have tried more than 40 times !!! and your account locked by server automatically for 24 hours for security reason. After you update driver send an e-mail with your log text via e-mail to: dongle [at] infinity-box.com and wait for instruction. DO NOT UPDATE CARD WITHOUT INSTRUCTION !!! | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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10-20-2016, 06:02
| #70 (permalink) |
| Insane Poster Join Date: Dec 2007 Location: india
Posts: 61
Member: 666259 Status: Offline Thanks Meter: 28 | Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 10/20/2016 10:30:32 AM ---------- DongleManager [Infinity-Box] v1.66 [10/20/2016 10:30:32 AM] PC HWID: DAFEFDCC487712F2EB2CB99B1C594351 Card-Reader: Axalto e-gate 0 HWID: 0001D67700001942 Type: Main Infinity-Box/Dongle S/N: 9505D677 Version: 0132.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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10-20-2016, 07:14
| #71 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - Infinity-Box - FAQ (Frequently Asked Questions) If you have active support - run DongleManager software and update Box/Dongle firmware. If your support is not active - renew support first. | |
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10-20-2016, 10:45
| #72 (permalink) |
| Freak Poster Join Date: Jan 2006 Location: South Africa
Posts: 161
Member: 227454 Status: Offline Thanks Meter: 48  | need assistance '' dongle misconfiguration '' DongleManager [Infinity-Box] v1.66 [10/20/2016 11:25:10 AM] PC HWID: B33D116FBF41B96D5876BC62F117F3D7 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000DDF4FF021982 Type: Main Infinity-Box/Dongle S/N: 106xxxxx Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum |
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| The Following User Says Thank You to mgbhatti For This Useful Post: |
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10-20-2016, 10:51
| #73 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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10-21-2016, 11:06
| #74 (permalink) |
| Freak Poster  Join Date: Nov 2015 Location: INDIA
Posts: 119
Member: 2482400 Status: Offline Sonork: 100.1677259 Thanks Meter: 115 | Dongle misconfiguration Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 10/21/2016 3:34:47 PM ---------- DongleManager [Infinity-Box] v1.66 [10/21/2016 3:34:47 PM] PC HWID: A5619E87F065F11BC12F1F487D79E0C9 Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000C6BB7D314082 Type: Main Infinity-Box/Dongle S/N: D78BC6BB Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum |
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