Smart-Card/Dongle/Box update Problems and Solutions

[YellowBoss]

Originally Posted by msnoman

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 1/15/2017 11:05:10 PM ----------
DongleManager [Infinity-Box] v1.67 [1/15/2017 11:05:10 PM]
PC HWID: 91B883D41BD9471C8F9C422105E2F2B7
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00005B2B0EFE4082
Type: Main Infinity-Box/Dongle S/N: BA645B2B Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

please help

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME

[M Maqsood]

[ranjan16]

box sn is not valid. SN: MBCM120308NB0CB4

[Yasir Ali]

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 1/16/2017 3:15:47 PM ----------
DongleManager [Infinity-Box] v1.67 [1/16/2017 3:15:47 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117

cm2 dongle error new dongle??

[1/16/2017 12:34:56 PM] ====
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:34:59 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Box/Dongle Serial No (S/N): 9B6F15E2
Firmware version: 0118.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0118
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:35:09 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Box/Dongle Serial No (S/N): 9B6F15E2
Firmware version: 0118.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0118
=> Online Service Account: http://www.infinity-box.com/service
- Username: 009B6F15E2
- Password: .....

==== [1/16/2017 12:35:46 PM] ====
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 000015E211384082
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 1/16/2017 12:35:58 PM ----------
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:35:58 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Type: Main Infinity-Box/Dongle S/N: 9B6F15E2 Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid.
Contact to http://www.infinity-box.com/support/?r=2
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 1/16/2017 12:36:41 PM ----------
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:36:41 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Type: Main Infinity-Box/Dongle S/N: 9B6F15E2 Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Card returned error - 6E00 at 0/117
Finalizing check error:
Card returned error - 6E00 at 0/117

[honeyblooded]

Originally Posted by honeyblooded

-----------------

MXK Dongle
the log is below

==== [1/10/2017 9:03:43 AM] ====
Infinity-Box CardID v1.06
[email protected]
Database: ./FSCard.ini
Card-Reader: USB CCID Smart Card Reader 0
ATR: 3B7D95000080318065B0831148C883009000
Historical ATR bytes: 0080318065B0831148C8830090
Card Manager: A000000018434D00
SerialNumber: 00089362
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 00089362
Batch Identifier: 1820
Module Fabricator: 1292
Module Packaging Date: 4113
IC Card Manufacturer: 2003
IC Em******* Date: 4113
Pre Personalizer: 2004
Pre Personalization Date: 4113
Pre Personalization Equipment Identifier: 00000014
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008936218201292
GP Version: 2.1.1
SCP Version: 1, Option: 5

--------------------------------------------------
Z3X Box
the log
--------------------------------------------------

Database: ./FSCard.ini
Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B0831148C883009000
Historical ATR bytes: 0080318065B0831148C8830090
Card Manager: A000000018434D00
SerialNumber: 0008705B
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 0008705B
Batch Identifier: 2028
Module Fabricator: 1292
Module Packaging Date: 3268
IC Card Manufacturer: 2003
IC Em******* Date: 3268
Pre Personalizer: 2004
Pre Personalization Date: 3268
Pre Personalization Equipment Identifier: 00000044
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008705B20281292
GP Version:
SCP Version: 0, Option: 0

-------------------------------------------------
Best Dongle log
-------------------------------------------------
Database: ./FSCard.ini
Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B0831148C883009000
Historical ATR bytes: 0080318065B0831148C8830090
Card Manager: A000000018434D00
SerialNumber: 00089362
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 00089362
Batch Identifier: 1820
Module Fabricator: 1292
Module Packaging Date: 4113
IC Card Manufacturer: 2003
IC Em******* Date: 4113
Pre Personalizer: 2004
Pre Personalization Date: 4113
Pre Personalization Equipment Identifier: 00000014
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008936218201292
GP Version: 2.1.1
SCP Version: 1, Option: 5

Originally Posted by InfinityHelp

Insert smart-card into MXK and update in ONE TIME.
Result ?

Originally Posted by YellowBoss

This Dongle updated well today.
Any problem with it ?

--------------------------
now however i click on icon
not start

[InfinityHelp]

Originally Posted by M Maqsood

v0134 is the latest one.
You do not need to update Dongle now.

[InfinityHelp]

Originally Posted by ranjan16

box sn is not valid. SN: MBCM120308NB0CB4

This S/N is not an Infinity S/N

[InfinityHelp]

Originally Posted by Yasir Ali

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 1/16/2017 3:15:47 PM ----------
DongleManager [Infinity-Box] v1.67 [1/16/2017 3:15:47 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117

cm2 dongle error new dongle??

[1/16/2017 12:34:56 PM] ====
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:34:59 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Box/Dongle Serial No (S/N): 9B6F15E2
Firmware version: 0118.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0118
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:35:09 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Box/Dongle Serial No (S/N): 9B6F15E2
Firmware version: 0118.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0118
=> Online Service Account: http://www.infinity-box.com/service
- Username: 009B6F15E2
- Password: ....

==== [1/16/2017 12:35:46 PM] ====
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 000015E211384082
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 1/16/2017 12:35:58 PM ----------
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:35:58 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Type: Main Infinity-Box/Dongle S/N: 9B6F15E2 Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid.
Contact to http://www.infinity-box.com/support/?r=2
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 1/16/2017 12:36:41 PM ----------
DongleManager [Infinity-Box] v1.67 [1/16/2017 12:36:41 PM]
PC HWID: 965015152449619B387A2C464443E1B6
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015E211384082
Type: Main Infinity-Box/Dongle S/N: 9B6F15E2 Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Card returned error - 6E00 at 0/117
Finalizing check error:
Card returned error - 6E00 at 0/117

What is your seller name ?

[InfinityHelp]

Originally Posted by honeyblooded

--------------------------
now however i click on icon
not start

Card was updated well today.
Is it Ok now ?

[honeyblooded]

Originally Posted by InfinityHelp

Card was updated well today.
Is it Ok now ?

Thank u it's Worked after I Uninstall Old Software and reinstall it
NOW
I want to Active the CM2 interface can u guide me PLS??
-If I put Smart card on Original Infinity does it work or not?(Now its on MXK Dongle)??
thank u for assist

[ORANGE MOB]

Originally Posted by InfinityHelp

What is your seller name ?

Hi Bro,
Its Sold by Me ,whats Problem with This Card?

[InfinityHelp]

Originally Posted by honeyblooded

Thank u it's Worked after I Uninstall Old Software and reinstall it
NOW
I want to Active the CM2 interface can u guide me PLS??
-If I put Smart card on Original Infinity does it work or not?(Now its on MXK Dongle)??
thank u for assist

Yes, you can insert Card back and use it for software.
But if you will need to update card in future - you should use card-reader that you have used today.

[honeyblooded]

Thank u Understood
how about activation of CM2 Interface ??
the cause of issue at first time

[InfinitySupport]

Originally Posted by ORANGE MOB

Hi Bro,
Its Sold by Me ,whats Problem with This Card?

Hello,
That S/N is among that "20 pcs".
If you know what I talk about - you can contact to person that you know.
if you do not have any information just wait little bit and ask user to wait little bit also.

[InfinitySupport]

Originally Posted by honeyblooded

Thank u Understood
how about activation of CM2 Interface ??
the cause of issue at first time

What is "activation of CM2 Interface" means ?
Please create new thread and explain this problem in details in separate thread.