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05-21-2017, 15:49
| #1576 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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05-23-2017, 09:32
| #1578 (permalink) |
| Junior Member  Join Date: Aug 2007 Location: Ukraine, Dnepr Age: 37
Posts: 23
Member: 575109 Status: Offline Thanks Meter: 1 | Please help. My Dongle can not be updated. Code: During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.70 [23.05.2017 11:25:45] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000327FF00001942 Box/Dongle found: [BEST] Reading... Serial No (S/N): B83027FF Firmware version: 0122.02 === Process started: 23.05.2017 11:25:49 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Error securing session: Server answer:[0036] Smart-Card Keys fault (Smart-Card can not be updated). In most cases it's a Hardware fault or harmful software activity ! |
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05-23-2017, 12:36
| #1579 (permalink) |
| Freak Poster Join Date: Dec 2004
Posts: 200
Member: 97346 Status: Offline Thanks Meter: 14 | === DongleManager [Infinity] v1.70 [5/23/2017 19:25:02] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00011D377D314082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D97F1D37 Firmware version: 0134.02 === Process started: 5/23/2017 19:25:06 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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05-23-2017, 12:40
| #1580 (permalink) |
| Freak Poster Join Date: Dec 2005 Location: PL Age: 39
Posts: 141
Member: 215123 Status: Offline Thanks Meter: 27 | still can't repair my dongle :/ i try on other pc, fresh system (xp), without antyvirus, other card reader (fenix reader) and always this error :/ === DongleManager [Infinity] v1.70 [2017-05-23 13:37:41] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0008757B18201292 === Process started: 2017-05-23 13:37:41 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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05-23-2017, 15:17
| #1581 (permalink) |
| Junior Member Join Date: May 2016 Location: Ukraine Buchach
Posts: 7
Member: 2574111 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.70 [23.05.2017 17:14:42] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: 0000E173FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 10DEE173 Firmware version: 0135.02 === Process started: 23.05.2017 17:14:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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05-23-2017, 18:27
| #1582 (permalink) |
| No Life Poster  Join Date: Nov 2002 Location: Russia norten-caucasus Age: 52
Posts: 714
Member: 18234 Status: Offline Thanks Meter: 97 | DongleManager [Infinity] v1.70 [23.05.2017 20:24:55] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000DA10FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 0B7xxxxx Firmware version: 0135.02 === Process started: 23.05.2017 20:24:59 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! plz help what is the problem? |
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05-23-2017, 19:12
| #1583 (permalink) |
| Junior Member Join Date: Sep 2011
Posts: 6
Member: 1664606 Status: Offline Thanks Meter: 0 | hello problam infinity dongle box run new version CM2QLM help me thanks. === DongleManager [Infinity] v1.70 [05/23/2017 22:42:26] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00004F547DCB4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): C7784F54 Firmware version: 0135.02 === Process started: 05/23/2017 22:42:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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05-24-2017, 08:33
| #1584 (permalink) |
| Major Poster Join Date: May 2014
Posts: 41
Member: 2187743 Status: Offline Thanks Meter: 3 | CM2 TEAM PLZ HELP ME AND SOLVE MY PROBLEM PLZ ITS VERY URGENT === DongleManager [Infinity] v1.70 [5/17/2017 22:01:05] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 000066B30EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): BAC866B3 Firmware version: 0134.02 === Process started: 5/17/2017 22:01:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-24-2017, 10:30
| #1585 (permalink) |
| Registered User Join Date: Apr 2015 Location: South Africa
Posts: 36
Member: 2379745 Status: Offline Sonork: 1671416:SAIM MOBILEs Thanks Meter: 3 | === DongleManager [Infinity] v1.70 [5/24/2017 14:25:48] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000015C00EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): B7B115C0 Firmware version: 0134.02 === Process started: 5/24/2017 14:25:49 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-24-2017, 11:32
| #1586 (permalink) | |
| Freak Poster Join Date: Mar 2008
Posts: 250
Member: 731314 Status: Offline Sonork: 100.1591813 Thanks Meter: 81 | Dongle Misconfiguration Also not update firmware Quote:
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05-24-2017, 12:24
| #1587 (permalink) |
| No Life Poster Join Date: Oct 2009 Location: india Age: 37
Posts: 2,347
Member: 1146038 Status: Offline Thanks Meter: 196 | === DongleManager [Infinity] v1.70 [24-05-2017 16:50:41] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0009667A14D11292 === Process started: 24-05-2017 16:50:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 i have a BEST tool and activation cm2 download lgs new setup so ask card update and update so start update and stop updating and now show this error and my card type Card-Reader Type FT SCR2000 and update CardReader_Fetian_FT2K.7z this driver but still same how to solve this thanksa advance |
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05-24-2017, 15:34
| #1588 (permalink) |
| Junior Member Join Date: Jul 2009 Location: Multan Pakistan
Posts: 35
Member: 1084460 Status: Offline Sonork: 1609589 Thanks Meter: 11 | === DongleManager [Infinity] v1.70 [5/24/2017 19:30:40] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 1 HWID: 00048F8524A11292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 331E8F85 Firmware version: 0118.04 === Process started: 5/24/2017 19:30:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-25-2017, 08:27
| #1589 (permalink) |
| No Life Poster Join Date: Oct 2009 Location: india Age: 37
Posts: 2,347
Member: 1146038 Status: Offline Thanks Meter: 196 | === DongleManager [Infinity] v1.70 [24-05-2017 16:50:41] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0009667A14D11292 === Process started: 24-05-2017 16:50:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 i have a BEST tool and activation cm2 download lgs new setup so ask card update and update so start update and stop updating and now show this error and my card type Card-Reader Type FT SCR2000 and update CardReader_Fetian_FT2K.7z this driver but still same how to solve this thanksa advance please team solve this issue |
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05-25-2017, 09:09
| #1590 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
- Read Box/Dongle serial number (S/N) DongleManager - http://www.infinity-box.com/support/?r=5 DO NOT send screenshot/video but copy/paste text from software window ! | |
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