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01-17-2019, 11:24
| #3916 (permalink) |
| Junior Member Join Date: Oct 2005 Location: Poland, Dąbrowa Górnicza
Posts: 4
Member: 187470 Status: Offline Thanks Meter: 0 | Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000EF4CFF021982 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.72 [2019-01-17 10:20:44] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000EF4CFF021982 === Process started: 2019-01-17 10:20:44 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. |
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01-17-2019, 11:33
| #3917 (permalink) |
| Freak Poster   Join Date: Feb 2007 Location: @ MY SOUL
Posts: 431
Member: 450542 Status: Offline Sonork: 100.1590626 Thanks Meter: 61 |  Card Damage hello infinity team, kindly solve my problem. Br. Haroon Hashmi === DongleManager [Infinity] v1.72 [1/17/2019 15:32:09] === Searching... Card-Reader: FT SCR2000 0 HWID: 00008D7E7CF94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): CF4A8D7E Firmware version: 0136.02 === Process started: 1/17/2019 15:32:12 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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01-17-2019, 11:59
| #3918 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
- Run DongleManager - Update Dongle firmware now IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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01-17-2019, 12:00
| #3919 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR 1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: 2. - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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01-18-2019, 14:14
| #3920 (permalink) |
| Junior Member Join Date: Nov 2005 Location: Узбе&# Age: 44
Posts: 24
Member: 197313 Status: Offline Thanks Meter: 2 | Please help === DongleManager [Infinity] v1.72 [18.01.2019 16:10:33] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 01098669147D1292 === Process started: 18.01.2019 16:10:34 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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01-18-2019, 18:17
| #3921 (permalink) |
| Freak Poster Join Date: Aug 2015 Location: Jamaica
Posts: 298
Member: 2450214 Status: Offline Thanks Meter: 106 | === DongleManager [Infinity] v1.72 [1/18/2019 12:14:05] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003A26D00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): BE5BA26D Firmware version: 0136.02 === Process started: 1/18/2019 12:14:08 === Connecting to server Connection to server failedSocket Error # 10061 Connection refused. |
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01-18-2019, 18:57
| #3922 (permalink) |
| Insane Poster Join Date: Oct 2015 Location: Tunisie
Posts: 83
Member: 2472231 Status: Offline Thanks Meter: 12 | === DongleManager [Infinity] v1.72 [18/01/2019 18:54:56] === Searching... Card-Reader: Generic EMV Smartcard Reader 1 HWID: 0000D0C41A224082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 2546D0C4 Firmware version: 0137.02 === Process started: 18/01/2019 18:54:58 === Connecting to server Connection to server failedSocket Error # 10061 Connection refused. |
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01-19-2019, 12:32
| #3923 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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01-19-2019, 12:33
| #3924 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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01-19-2019, 12:34
| #3925 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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01-20-2019, 07:15
| #3926 (permalink) |
| No Life Poster   Join Date: Feb 2010 Location: pakistan(Timergara) Age: 37
Posts: 921
Member: 1224733 Status: Offline Thanks Meter: 158 | Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0001017B162D4082 Box/Dongle found: [BEST] Reading... Serial No (S/N): 6528017B Firmware version: 0122.02 === Process started: 1/20/2019 11:12:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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01-20-2019, 12:26
| #3927 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager.exe - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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01-20-2019, 14:26
| #3928 (permalink) |
| Junior Member Join Date: Mar 2018
Posts: 6
Member: 2818013 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.72 [20/01/2019 15:07:44] === Searching... Card-Reader: USB CCID Smart Card Reader 0 HWID: 0102677C04101292 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.72 [20/01/2019 15:07:49] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: USB CCID Smart Card Reader 0 HWID: 0102677C04101292 === Process started: 20/01/2019 15:07:49 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to***infinity-box.c**m/support/?r=2 |
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01-20-2019, 15:27
| #3929 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
confirm when done | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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01-20-2019, 16:14
| #3930 (permalink) |
| Junior Member Join Date: Mar 2018
Posts: 6
Member: 2818013 Status: Offline Thanks Meter: 0 | ok move DITS card-reader to trash. and use now Alcor Micro USB Smart Card Reader and get same erorr log === DongleManager [Infinity] v1.72 [20/01/2019 17:10:41] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0102677C04101292 === Process started: 20/01/2019 17:10:41 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to ***.infinity-box.**m/support/?r=2 pleas help me sur |
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