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Old 01-27-2019, 16:36   #3946 (permalink)
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Quote:
Originally Posted by harold6x View Post
ERORR IN HUA I4
=== DongleManager [Infinity] v1.72 [1/27/2019 14:23:27] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 01018A7C10321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 50A68A7C
Firmware version: 0122.02
=== Process started: 1/27/2019 14:23:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Your dongle was updated about month ago.
if you have i4 problem again now you should contact to Hua team for instruction.

so contact to hua first and then make as they suggest
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Old 01-27-2019, 16:40   #3947 (permalink)
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Quote:
Originally Posted by karwanyhata View Post
=== DongleManager [Infinity] v1.72 [1/27/2019 13:31:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002AB0BFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 2FFFAB0B
Firmware version: 0112.02
=== Process started: 1/27/2019 13:31:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2

please help me
it looks like this dongle has problem.
anyway you can try to update it once again now, let's see result.
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Old 01-27-2019, 20:20   #3948 (permalink)
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I think there is trouble:-(
"Box/Dongle misconfiguration"

=== DongleManager [Infinity] v1.70 [2019.01.27. 20:03:14] ===
Searching...
Card-Reader: Axalto e-gate 0
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 02: Language Editor v.0122
- 03: [BEST] v.0122
Diagnostic Key: 7F7A4B0F948E1AEE
=> External Activations:
- SPT-Box



=== DongleManager [Infinity] v1.70 [2019.01.27. 20:04:37] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Axalto e-gate 0
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
=== Process started: 2019.01.27. 20:04:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


Other smartcard reader:

=== DongleManager [Infinity] v1.70 [2019.01.27. 20:18:14] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 02: Language Editor v.0122
- 03: [BEST] v.0122
Diagnostic Key: 7F7A4B0F948E1AEE
=> External Activations:
- SPT-Box


Best+ infinity big loss, can this help?
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Old 01-27-2019, 21:05   #3949 (permalink)
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its problem with z3x box when i conect z3x and infinty duongle i have this erorr
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Old 01-27-2019, 22:32   #3950 (permalink)
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Quote:
Originally Posted by harold6x View Post
its problem with z3x box when i conect z3x and infinty duongle i have this erorr
please contact to hua first and then follow the their advice.
waiting for your action
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Old 01-27-2019, 22:39   #3951 (permalink)
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Quote:
Originally Posted by Pufi164 View Post
I think there is trouble:-(
"Box/Dongle misconfiguration"

=== DongleManager [Infinity] v1.70 [2019.01.27. 20:03:14] ===
Searching...
Card-Reader: Axalto e-gate 0
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 02: Language Editor v.0122
- 03: [BEST] v.0122
Diagnostic Key: 7F7A4B0F948E1AEE
=> External Activations:
- SPT-Box



=== DongleManager [Infinity] v1.70 [2019.01.27. 20:04:37] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Axalto e-gate 0
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
=== Process started: 2019.01.27. 20:04:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


Other smartcard reader:

=== DongleManager [Infinity] v1.70 [2019.01.27. 20:18:14] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 02: Language Editor v.0122
- 03: [BEST] v.0122
Diagnostic Key: 7F7A4B0F948E1AEE
=> External Activations:
- SPT-Box


Best+ infinity big loss, can this help?
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 01-27-2019, 23:09   #3952 (permalink)
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Yes!!!
i downloaded FlexHEX for editing xiaomi (MDG2).qcn to restore original imei.
After use flexhex, and Aig.exe(imeigenerator) dead smartcard
I thought it was accidental!


Thank you very much for your help!
After update everything is fine again:-)

=== Process started: 2019.01.27. 22:55:28 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 47 sec
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 2019.01.27. 22:56:39 ===
=== DongleManager [Infinity] v1.70 [2019.01.27. 22:56:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 0000110900001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5E7F1109
Firmware version: 0137.02
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 02: Language Editor v.0122
- 03: [BEST] v.0122
=> External Activations:
- SPT-Box



Better to remove flexhex?
BR.
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Old 01-28-2019, 01:13   #3953 (permalink)
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sir thx to you let me update one team i buy other pc
to work without any box
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Old 01-28-2019, 08:31   #3954 (permalink)
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here is what hua team sayes
Attached Images
File Type: jpg Screenshot_20190128-093030.jpg (160.7 KB, 6 views)
File Type: jpg Screenshot_20190128-092811.jpg (189.8 KB, 3 views)
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Old 01-28-2019, 09:31   #3955 (permalink)
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Quote:
Originally Posted by Pufi164 View Post
...
Better to remove flexhex?
BR.
Hi,
Advice is in post #3951
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Old 01-28-2019, 09:32   #3956 (permalink)
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Quote:
Originally Posted by harold6x View Post
sir thx to you let me update one team i buy other pc
to work without any box
Update dongle firmware now with DongleManager.
To avoid future problems please use LATEST fixed Hua software - http://forum.gsmhosting.com/vbb/f930...error-2431466/
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Old 01-28-2019, 15:27   #3957 (permalink)
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=== DongleManager [Infinity] v1.72 [1/28/2019 20:24:18] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000120A13E64082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 7A33120A
Firmware version: 0137.02
=== Process started: 1/28/2019 20:24:19 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

1 year renew but no more update
thanks
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Old 01-28-2019, 16:21   #3958 (permalink)
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Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.72 [1/28/2019 20:24:18] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000120A13E64082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 7A33120A
Firmware version: 0137.02
=== Process started: 1/28/2019 20:24:19 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

1 year renew but no more update
thanks
This dongle already updated well.
DO NOT update more !
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Old 01-28-2019, 16:35   #3959 (permalink)
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=== DongleManager [Infinity] v1.72 [2019-01-28 16:35:14] ===
Searching...
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 00016707FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 07C46707
Firmware version: 0137.02
=== Process started: 2019-01-28 16:35:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 01-28-2019, 20:41   #3960 (permalink)
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Quote:
Originally Posted by dariusz_21 View Post
=== DongleManager [Infinity] v1.72 [2019-01-28 16:35:14] ===
Searching...
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 00016707FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 07C46707
Firmware version: 0137.02
=== Process started: 2019-01-28 16:35:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Please Follow the instruction for error #57 according to instruction - https://www.infinity-box.com/support/?r=4

after you will fix your PC - update dongle firmware ONLY ONE TIME !
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