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Old 10-21-2016, 11:22   #76 (permalink)
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Quote:
Originally Posted by lastmile View Post
Dongle misconfiguration


Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 10/21/2016 3:34:47 PM ----------
DongleManager [Infinity-Box] v1.66 [10/21/2016 3:34:47 PM]
PC HWID: A5619E87F065F11BC12F1F487D79E0C9
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000C6BB7D314082
Type: Main Infinity-Box/Dongle S/N: D78BC6BB Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
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Old 10-21-2016, 12:19   #77 (permalink)
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brobleme update and activation infinity

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 21/10/2016 12:54:39 ----------
DongleManager [Infinity-Box] v1.66 [21/10/2016 12:54:39]
PC HWID: C8C8ED2B65296434B42DB04D26D75F35
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00047938FF021982
Type: Main Infinity-Box/Dongle S/N: 47947938 Version: 0112.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file C:\Users\XUSER\Downloads\Compressed\DongleManager\ DongleManager.log
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


infinity - Download - 4shared
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Old 10-21-2016, 13:18   #78 (permalink)
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Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 10/21/2016 5:15:12 AM ----------
DongleManager [Infinity-Box] v1.64 [10/21/2016 5:15:12 AM]
PC HWID: 1CA1AB1F3A8DA3E7FA457056FC253882
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 010388851C6A1292
Type: Main Infinity-Box/Dongle S/N: D70A8885 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-21-2016, 14:39   #79 (permalink)
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Quote:
Originally Posted by bsat View Post
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 21/10/2016 12:54:39 ----------
DongleManager [Infinity-Box] v1.66 [21/10/2016 12:54:39]
PC HWID: C8C8ED2B65296434B42DB04D26D75F35
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00047938FF021982
Type: Main Infinity-Box/Dongle S/N: 47947938 Version: 0112.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file C:\Users\XUSER\Downloads\Compressed\DongleManager\ DongleManager.log
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


infinity - Download - 4shared
It looks like you smart-card has hw fault and can not be updated any more.
You can try to update card now ONE TIME and see result.
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Old 10-21-2016, 14:40   #80 (permalink)
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Quote:
Originally Posted by gsm_revolution View Post
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 10/21/2016 5:15:12 AM ----------
DongleManager [Infinity-Box] v1.64 [10/21/2016 5:15:12 AM]
PC HWID: 1CA1AB1F3A8DA3E7FA457056FC253882
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 010388851C6A1292
Type: Main Infinity-Box/Dongle S/N: D70A8885 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
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Old 10-21-2016, 15:02   #81 (permalink)
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Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 21/10/2016 15:00:52 ----------
DongleManager [Infinity-Box] v1.67 [21/10/2016 15:00:52]
PC HWID: B9C4BF17978007380A7AA077DED5DA02
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003486C00001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-21-2016, 16:21   #82 (permalink)
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error: Dongle is blocked

The program used to work normally, but after a restart, when I click on the .exe an error messages shows up: error: Dongle is blocked
And the program doesn't start any more, just keeps showing the same error.
Here is my dongle info, scanned with Dongle Manager

Quote:
DongleManager [Infinity-Box] v1.67 [21.10.2016 ã. 14:37:22]
PC HWID: 588F52DD3117EBE3D3BC74A42E4580B9
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0006776120281292
Box/Dongle Serial No (S/N): 87BB7761
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F6E761C6F854A70
Tnanks
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Old 10-21-2016, 18:27   #83 (permalink)
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Quote:
Originally Posted by PASSI80 View Post
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 21/10/2016 15:00:52 ----------
DongleManager [Infinity-Box] v1.67 [21/10/2016 15:00:52]
PC HWID: B9C4BF17978007380A7AA077DED5DA02
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003486C00001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Try now ONE more time. If you will try more than one time server will lock your account for 24 hours automtically.
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Old 10-21-2016, 18:28   #84 (permalink)
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Quote:
Originally Posted by invitor View Post
The program used to work normally, but after a restart, when I click on the .exe an error messages shows up: error: Dongle is blocked
And the program doesn't start any more, just keeps showing the same error.
Here is my dongle info, scanned with Dongle Manager



Tnanks

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
  Reply With Quote
Old 10-22-2016, 05:45   #85 (permalink)
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I HAVE PROBLEM IN MY INFINITY CM2

I CANNOT USED LATES VERSION

ASK UPDATE CARD

Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 10/22/2016 12:42:20 PM ----------
DongleManager [Infinity-Box] v1.61 [10/22/2016 12:42:20 PM]
PC HWID: 4D88FCFCC425AD0F21DD0098F2EE0EA5
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000CFB500001942
Type: inf S/N: 6496CFB5 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
No updates found for your Smart-Card. DO NOT try more today !
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Old 10-22-2016, 12:23   #86 (permalink)
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Quote:
Originally Posted by nans1981 View Post
I HAVE PROBLEM IN MY INFINITY CM2

I CANNOT USED LATES VERSION

ASK UPDATE CARD

Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 10/22/2016 12:42:20 PM ----------
DongleManager [Infinity-Box] v1.61 [10/22/2016 12:42:20 PM]
PC HWID: 4D88FCFCC425AD0F21DD0098F2EE0EA5
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000CFB500001942
Type: inf S/N: 6496CFB5 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
No updates found for your Smart-Card. DO NOT try more today !
What is your Support Validity Date ?
How to check - Infinity-Box - FAQ (Frequently Asked Questions)

If you have active support - run DongleManager software and update Box/Dongle firmware.
If your support is not active - renew support first.

DongleManager - Index of pub/
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Old 10-22-2016, 12:36   #87 (permalink)
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Donate money to this user
thanks sir problem solved
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Old 10-22-2016, 16:18   #88 (permalink)
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Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 22/10/2016 06:47:34 È.Ù ----------
DongleManager [Infinity-Box] v1.67 [22/10/2016 06:47:34 È.Ù]
PC HWID: 61CA7645591DD70541DDC2DC58385C17
Card-Reader: Generic USB Smart Card Reader 0
HWID: 0001716718201292
Type: [BEST] S/N: 9FA77167 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-22-2016, 17:09   #89 (permalink)
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Box/Dongle type selected: [BEST]
---------- Process started: 22/10/2016 07:08:28 ã ----------
DongleManager [Infinity-Box] v1.66 [22/10/2016 07:08:28 ã]
PC HWID: 127D9C0AA234720D033CFFA61A653322
Card-Reader: FT SCR2000 0
HWID: 0102918C14D11292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


and i do this


If you have Card-Reader Type FT SCR2000 you should update Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
- Download files here
Also you can insert Smart-Card into another Card-Reader.

but same
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Old 10-22-2016, 17:45   #90 (permalink)
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Quote:
Originally Posted by sahand.ser90 View Post
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 22/10/2016 06:47:34 È.Ù ----------
DongleManager [Infinity-Box] v1.67 [22/10/2016 06:47:34 È.Ù]
PC HWID: 61CA7645591DD70541DDC2DC58385C17
Card-Reader: Generic USB Smart Card Reader 0
HWID: 0001716718201292
Type: [BEST] S/N: 9FA77167 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Hello,

You have made more than 15 tries today and server locked your account for 24 hours due to security reason.

Please wait 24 hours and contact to support with problem details via e-mail:
dongle [at] infinity-box.com
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