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05-04-2019, 10:53
| #31 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
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05-06-2019, 08:27
| #32 (permalink) | |
| Junior Member  Join Date: Jul 2017
Posts: 27
Member: 2742457 Status: Offline Thanks Meter: 0 | Quote:
Hi sir I have fixed as the post you sent but update still reported an error | |
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05-07-2019, 05:34
| #33 (permalink) |
| Freak Poster  Join Date: Sep 2006 Location: ludhiana,punjab
Posts: 223
Member: 348478 Status: Offline Thanks Meter: 62 | === DongleManager [Infinity] v1.70 [5/7/2019 9:58:25] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0101938620281292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): CDEA9386 Firmware version: 0128.02 === Process started: 5/7/2019 9:58:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 support kindly check how can i activate this card |
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05-07-2019, 08:13
| #34 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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05-07-2019, 08:16
| #35 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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05-07-2019, 11:54
| #36 (permalink) | |
| Freak Poster Join Date: Sep 2006 Location: ludhiana,punjab
Posts: 223
Member: 348478 Status: Offline Thanks Meter: 62 | Quote:
thanks for your support and kind information | |
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05-11-2019, 08:02
| #37 (permalink) |
| Junior Member Join Date: Jan 2016
Posts: 1
Member: 2519178 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.70 [11.05.2019 13:54:33] === Searching... Card-Reader: Gemalto e-gate Smart Card 1 HWID: 0003CB59FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 3CF1CB59 Firmware version: 0137.02 === Process started: 11.05.2019 13:54:38 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. === DongleManager [Infinity] v1.70 [11.05.2019 13:55:33] === Searching... Card-Reader: Gemalto e-gate Smart Card 1 HWID: 0003CB59FF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 3CF1CB59 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 54 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0137 - 02: Language Editor v.0122 - 03: [BEST] v.0122 Diagnostic Key: 7F5E95E60EF35105 У меня такая проблема. обновление прошивки не помогают. |
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05-11-2019, 11:14
| #38 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following 2 Users Say Thank You to InfinityHelp For This Useful Post: |
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05-15-2019, 20:31
| #39 (permalink) |
| Junior Member Join Date: Jun 2014
Posts: 38
Member: 2198565 Status: Offline Thanks Meter: 1 | I do not have any firewall or antivius. === DongleManager [Infinity] v1.72 [2019-5-14 2:23:37] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001089A1FDD4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): EF6F089A Firmware version: 0118.02 === Process started: 2019-5-14 2:23:40 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0005] Authentication failed! Dongle is not Registered yet ? You should "Register" before you start update ! Click to "Yes" to start Registration process. If you are already registered click to "No" Can not connect to server ! Disable Antivirus/Firewall and try again ! |
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| The Following User Says Thank You to huiyideguisu For This Useful Post: |
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05-16-2019, 23:13
| #40 (permalink) |
| Junior Member Join Date: May 2011 Location: Tunisie
Posts: 38
Member: 1578034 Status: Offline Thanks Meter: 61 | === DongleManager [Infinity] v1.72 [16/05/2019 23:13:04] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003670A00001942 === Process started: 16/05/2019 23:13:05 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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05-16-2019, 23:24
| #41 (permalink) | |
| Junior Member Join Date: May 2011 Location: Tunisie
Posts: 38
Member: 1578034 Status: Offline Thanks Meter: 61 | Quote:
=== DongleManager [Infinity] v1.72 [16/05/2019 23:23:14] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000A6FA7F634082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): E049A6FA Firmware version: 0137.02 === Process started: 16/05/2019 23:23:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 | |
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| The Following User Says Thank You to ip4tnsn0w For This Useful Post: |
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05-17-2019, 00:35
| #42 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
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05-17-2019, 00:36
| #43 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
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05-17-2019, 00:37
| #44 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
help [at] infinity-box.com | |
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