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02-24-2020, 16:14
| #286 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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03-18-2020, 12:08
| #287 (permalink) |
| Freak Poster  Join Date: Oct 2006 Location: nigeria edo state benin city
Posts: 126
Member: 365590 Status: Offline Thanks Meter: 5 | === DongleManager [Infinity] v1.72 [3/18/2020 4:04:20] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00009D757CF94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): C4A59D75 Firmware version: 0135.02 === Process started: 3/18/2020 4:04:21 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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03-18-2020, 17:39
| #288 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ | |
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04-23-2020, 12:49
| #289 (permalink) |
| No Life Poster  Join Date: Nov 2014 Location: Lucknow
Posts: 925
Member: 2298369 Status: Offline Thanks Meter: 440 | When update card suddenly stop WHEN I TRY TO UPDATE CARD IT SUDDENDLY STOP, NOW WHEN I TRY TO UPDATE IT SAID- == DongleManager [Infinity] v1.76 [4/23/2020 17:16:03] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001D84000001942 === Process started: 4/23/2020 17:16:04 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 NOW TELL ME THE PROCEDURE HOW TO RECOVER IT ? |
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04-23-2020, 13:08
| #290 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Result ? | |
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04-25-2020, 05:26
| #292 (permalink) |
| Freak Poster Join Date: Jul 2013 Location: Pratapgarh U.P
Posts: 144
Member: 1974806 Status: Offline Thanks Meter: 96 | try To Update Cm2,getting error now no connect I used the latest dongle manger update, tried some processing that error was given, now dongle is not connected nor getting updated Now I am opening Cm2 Mtk Qualcomm B, so smart-card is not active, it is not coming open.  === DongleManager [Infinity] v1.76 [25/04/2020 09:50:37] === Searching... Card-Reader: FT SCR2000 0 HWID: 0108AF7524881292 Select Token Type: instead of Autodetect plzzzz Solve |
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04-25-2020, 11:54
| #294 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Do you have fault.bin file in folder with software ? | |
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04-25-2020, 11:55
| #295 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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05-08-2020, 02:54
| #296 (permalink) |
| Freak Poster Join Date: Dec 2017 Location: philippines
Posts: 100
Member: 2785467 Status: Offline Sonork: 100.1679506 Thanks Meter: 28 | help me sir. before my infinity box works well. but whem i update using new DONGLE MANAGER.. === DongleManager [Infinity] v1.76 [5/8/2020 9:33:29] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000057CC00001942 === Process started: 5/8/2020 9:33:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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05-08-2020, 03:53
| #297 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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05-08-2020, 04:10
| #298 (permalink) |
| Freak Poster Join Date: Dec 2017 Location: philippines
Posts: 100
Member: 2785467 Status: Offline Sonork: 100.1679506 Thanks Meter: 28 | NICE work sir... === DongleManager [Infinity] v1.76 [5/8/2020 11:03:38] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000057CC00001942 === Process started: 5/8/2020 11:03:39 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed |
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05-21-2020, 13:24
| #299 (permalink) |
| Junior Member Join Date: Apr 2016 Location: TRIPURA. DHARMANAGAR
Posts: 18
Member: 2554825 Status: Offline Thanks Meter: 3 | === DongleManager [Infinity] v1.80 [5/21/2020 17:52:58] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003486700001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): C58B4867 Firmware version: 0143.02 === Process started: 5/21/2020 17:53:02 === Connecting to server... Server connection successfully established Checking upgrade client version... Your upgrade client is up-to-date Checking Box/Dongle Identification... Authenticating on server... Authentication stage error: Server reported error: [0031] Not translated! |
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05-21-2020, 14:08
| #300 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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