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10-08-2019, 09:46
| #196 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
you don't need to update card to check it. Just run DongleManager and make "Read S/N" ! | |
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10-08-2019, 13:27
| #197 (permalink) |
| No Life Poster  Join Date: Jul 2007
Posts: 808
Member: 551619 Status: Offline Thanks Meter: 136 | please help : === DongleManager [Infinity] v1.70 [08/10/2019 17:36:41] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): Firmware version: 0137.02 === Process started: 08/10/2019 17:36:44 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 08/10/2019 17:37:32 === === DongleManager [Infinity] v1.70 [08/10/2019 17:55:23] === Searching... Card-Reader: FT SCR2000 0 HWID: Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): Firmware version: 0137.02 "UK Edition" status: Off Last launched Application: 0000 v.0000 => Activations: - 00: Infinity-Box/Dongle v.0137 - 03: [BEST] v.0122 - 07: module #07 |
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10-08-2019, 13:44
| #198 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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10-08-2019, 14:15
| #199 (permalink) | |
| No Life Poster Join Date: Jul 2007
Posts: 808
Member: 551619 Status: Offline Thanks Meter: 136 | Quote:
thanks Firmware Version: 0137; Registered: 10-May-2016; Expired: 02-Jun-2019; Support: Expired | |
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10-10-2019, 09:25
| #200 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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10-12-2019, 06:19
| #201 (permalink) |
| Junior Member Join Date: Feb 2016
Posts: 13
Member: 2528500 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.72 [12/10/2019 8:06:57] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000106C5162D4082 Box/Dongle found: [BEST] Reading... Serial No (S/N): 5EAB06C5 Firmware version: 0122.02 === Process started: 12/10/2019 8:06:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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10-12-2019, 10:16
| #202 (permalink) |
| Junior Member  Join Date: May 2014 Location: Turkey
Posts: 36
Member: 2184561 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.72 [12.10.2019 12:15:09] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000552718164082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 21C85527 Firmware version: 0138.02 === Process started: 12.10.2019 12:15:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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10-13-2019, 12:18
| #203 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-13-2019, 12:19
| #204 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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10-15-2019, 19:39
| #205 (permalink) |
| Junior Member Join Date: Nov 2018
Posts: 4
Member: 2877636 Status: Offline Thanks Meter: 0 | im having a problem wit my infinity cm2 dongle. i purchased a one year activation today. during the update it failed. now i cant even open any of my tools it cant even connect my dongle. any solutions to this . |
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10-15-2019, 20:19
| #206 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-15-2019, 21:27
| #207 (permalink) |
| Freak Poster Join Date: Jan 2007 Location: Maracaibo, Venezuela Age: 39
Posts: 174
Member: 427174 Status: Offline Thanks Meter: 17 | Hi Ive tried to update my box today and update was interrupted, and now show this. === DongleManager [Infinity] v1.72 [2019-10-15 16:23:54] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00027CF100001942 === Process started: 2019-10-15 16:23:54 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 I changed the smartcard reader to Alcor reader and the same, Yellow smart card reader and the same. Im using W10 64 bits |
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10-15-2019, 21:36
| #208 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
if you want to KILL YOUR CARD PERMANENTLY you can continue to use "DITS CCID Smart Card Reader" and update dongle again and again, it's up to you. solution: wait 12 hours then use "Alcor" reader and update card ONLY ONCE ! | |
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10-16-2019, 13:03
| #209 (permalink) |
| Junior Member Join Date: Feb 2014 Location: waliv vasai 401208
Posts: 6
Member: 2136333 Status: Offline Thanks Meter: 2 | misconfiugration problem === DongleManager [Infinity] v1.72 [2019-10-16 12:39:15] === Searching... Card-Reader: Generic EMV Smartcard Reader 2 HWID: 00009B227CF94082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): C4B59B22 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 62 "UK Edition" status: Off Last launched Application: 0031 v.0127 => Activations: - 00: Infinity-Box/Dongle v.0136 - 07: #7 Diagnostic Key: 7FA9A88330CA5ED7 |
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10-16-2019, 14:21
| #210 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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