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04-23-2019, 12:17
| #16 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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04-23-2019, 20:10
| #17 (permalink) |
| Junior Member  Join Date: Jun 2014
Posts: 38
Member: 2198565 Status: Offline Thanks Meter: 1 | I have disable antivirus and firewall,and test it on 5 laptops == DongleManager [Infinity] v1.70 [2019-4-24 2:52:53] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000130A81F444082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): EBB530A8 Firmware version: 0118.02 === Process started: 2019-4-24 2:52:54 === Connecting to server... Server connection successfully established Checking upgrade client version... Your upgrade client is up-to-date Checking Box/Dongle Identification... Authenticating on server... Authentication stage error: Server reported error: [0005] Not translated! You should "Register" before you start update ! Click to "Yes" to start Registration process. If you are already registered click to "No" Can not connect to server ! Disable Antivirus/Firewall and try again ! |
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04-23-2019, 22:41
| #18 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Try to update dongle once again now. Result ? | |
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04-28-2019, 22:17
| #20 (permalink) |
| Junior Member Join Date: Oct 2015
Posts: 23
Member: 2479720 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.72 [28/04/2019 23:14:28] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000905B7CF94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D0EC905B Firmware version: 0137.02 === Process started: 28/04/2019 23:14:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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04-28-2019, 22:51
| #21 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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04-29-2019, 11:10
| #22 (permalink) |
| Junior Member Join Date: Aug 2011 Location: Brazil Age: 35
Posts: 5
Member: 1634655 Status: Offline Sonork: xcvdsf Thanks Meter: 0 | === DongleManager [Infinity] v1.72 [29/04/2019 07:08:25] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000322A12B94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 9957322A Firmware version: 0136.02 === Process started: 29/04/2019 07:08:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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04-29-2019, 11:58
| #23 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ | |
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05-01-2019, 13:16
| #24 (permalink) |
| Insane Poster Join Date: Apr 2008
Posts: 88
Member: 745669 Status: Offline Sonork: ayai Thanks Meter: 17 | admin plasee... help.. === DongleManager [Infinity] v1.70 [01/05/2019 19.15.33] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0101797A14D11292 === Process started: 01/05/2019 19.15.34 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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05-01-2019, 13:20
| #25 (permalink) |
| Insane Poster Join Date: Apr 2008
Posts: 88
Member: 745669 Status: Offline Sonork: ayai Thanks Meter: 17 | Card-Reader: FT SCR2000 0 ATR: 3B7D95000080318065B0831148C883009000 Card Manager: A000000018434D00 SerialNumber: 0101797A ROM: Integrated Circuit Fabricator: 4250 Integrated Circuit Type: 3272 OS: Identifier: 1291 Release Date: 6181 Release Level: 0700 EEPROM: Fabrication Date: 2013 Serial Number: 0101797A Batch Identifier: 14D1 Module Fabricator: 1292 Module Packaging Date: 2083 IC Card Manufacturer: 2003 IC Em******* Date: 2083 Pre Personalizer: 2004 Pre Personalization Date: 2083 Pre Personalization Equipment Identifier: 00000044 Personalizer: 0000 Personalization Date: 0000 Personalization Equipment Identifier: 00000000 m_iopCard.Serial: 0101797A14D11292 GP Version: 2.1.1 SCP Version: 1, Option: 5 |
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05-01-2019, 13:22
| #26 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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05-02-2019, 11:18
| #28 (permalink) |
| Junior Member Join Date: Jul 2017
Posts: 27
Member: 2742457 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.70 [02/05/2019 17:13:25] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000018AB18164082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 3A7718AB Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 57 "UK Edition" status: On Last launched Application: 0030 v.0137 => Activations: - 00: Infinity-Box/Dongle v.0137 Diagnostic Key: 7F01656B4E93D6F8 === DongleManager [Infinity] v1.70 [02/05/2019 17:21:21] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000018AB18164082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 3A7718AB Firmware version: 0137.02 === Process started: 02/05/2019 17:21:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 pls help me, i have reinstall the computer but not working Last edited by baolua113; 05-02-2019 at 11:23. |
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05-03-2019, 22:04
| #29 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Fix PC as per instruction for error #57 - https://www.infinity-box.com/support/?r=4 and update dongle firmware after that | |
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05-04-2019, 03:38
| #30 (permalink) |
| Junior Member Join Date: Sep 2013 Location: Argentina
Posts: 6
Member: 2027085 Status: Offline Thanks Meter: 0 | I have a pity problem with infinity that I can not solve, at the time of opening AST does not open and paarece a leyanda that says connect smarr card and restart software, install their respective drivers and others, the other question is I have to have more activation, that my question may be silly but it is necessary. from now thanks |
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