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Old 05-30-2020, 15:08   #406 (permalink)
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Quote:
Originally Posted by lopezd View Post
hello please help on this error my cm2
=== DongleManager [Infinity] v1.80 [5/30/2020 3:50:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/30/2020 3:50:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact
Hello,
Please attach here fault.bin file from Infinity software folder
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Old 05-30-2020, 15:37   #407 (permalink)
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my cm2 dongle error with dongle manager:
=== DongleManager [Infinity] v1.72 [5/30/2020 19:05:01] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000105B47CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DA7F05B4
Firmware version: 0128.02
=== Process started: 5/30/2020 19:05:02 ===
Connecting to server
Connection to server failedSocket Error # 10054
Connection reset by peer.

help me please
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Old 05-30-2020, 17:18   #408 (permalink)
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Quote:
Originally Posted by arian gsm View Post
my cm2 dongle error with dongle manager:
=== DongleManager [Infinity] v1.72 [5/30/2020 19:05:01] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000105B47CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DA7F05B4
Firmware version: 0128.02
=== Process started: 5/30/2020 19:05:02 ===
Connecting to server
Connection to server failedSocket Error # 10054
Connection reset by peer.

help me please
Hello,

You should disable your PC Firewall and Antivirus and try again.
Also you may try with VPN - https://www.vpngate.net/en/
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The Following User Says Thank You to InfinitySupport For This Useful Post:
Old 05-30-2020, 22:11   #409 (permalink)
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=== DongleManager [Infinity] v1.80 [5/30/2020 3:50:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/30/2020 3:50:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact
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Old 05-30-2020, 23:34   #410 (permalink)
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Join Date: Mar 2005
Location: infinity-box
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Quote:
Originally Posted by lopezd View Post
=== DongleManager [Infinity] v1.80 [5/30/2020 3:50:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/30/2020 3:50:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact
Attach here fault.bin file from software folder. Or send info and file via e-mail to support - https://www.infinity-box.com/contact/l
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Old 05-30-2020, 23:34   #411 (permalink)
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please my dongle have issue help me do it
=== DongleManager [Infinity] v1.80 [5/30/2020 14:40:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/30/2020 14:40:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to
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Old 05-31-2020, 05:02   #412 (permalink)
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=== DongleManager [Infinity] v1.80 [5/31/2020 10:00:38] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000069A01FDB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F0CD69A0
Firmware version: 0143.02
=== Process started: 5/31/2020 10:00:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 05-31-2020, 07:54   #413 (permalink)
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=== DongleManager [Infinity] v1.80 [05/31/2020 12:53:56] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000132D21344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 11A4132D
Firmware version: 0143.02
=== Process started: 05/31/2020 12:53:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 05-31-2020, 08:42   #414 (permalink)
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=== DongleManager [Infinity] v1.80 [5/30/2020 3:50:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/30/2020 3:50:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Please sir help me
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Old 05-31-2020, 09:21   #415 (permalink)
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=== DongleManager [Infinity] v1.80 [5/31/2020 14:21:16] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000029821344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 02B70298
Firmware version: 0143.02
=== Process started: 5/31/2020 14:21:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 05-31-2020, 09:23   #416 (permalink)
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Quote:
Originally Posted by lopezd View Post
=== DongleManager [Infinity] v1.80 [5/30/2020 3:50:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/30/2020 3:50:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Please sir help me
please attach here fault.bin file from Infinity software folder. Also you can send problem details and file via e-mail - https://www.infinity-box.com/contact/
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Old 05-31-2020, 09:27   #417 (permalink)
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Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.80 [5/31/2020 10:00:38] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000069A01FDB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F0CD69A0
Firmware version: 0143.02
=== Process started: 5/31/2020 10:00:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

e-mail has been sent to user. Waiting for his answer.
Also you can ask user to send us fault.bin file
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Old 05-31-2020, 09:29   #418 (permalink)
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Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.80 [05/31/2020 12:53:56] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000132D21344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 11A4132D
Firmware version: 0143.02
=== Process started: 05/31/2020 12:53:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

e-mail has been sent to user. Waiting for his answer.
Also you can ask user to send us fault.bin file
  Reply With Quote
Old 05-31-2020, 09:30   #419 (permalink)
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Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
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Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.80 [5/31/2020 14:21:16] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000029821344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 02B70298
Firmware version: 0143.02
=== Process started: 5/31/2020 14:21:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

e-mail has been sent to user. Waiting for his answer.
Also you can ask user to send us fault.bin file
  Reply With Quote
Old 05-31-2020, 10:24   #420 (permalink)
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=== DongleManager [Infinity] v1.80 [31.05.2020 13:16:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001245A21344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F5F4245A
Firmware version: 0143.02
=== Process started: 31.05.2020 13:16:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to
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