GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Reply
 
LinkBack Thread Tools Display Modes
Old 05-31-2020, 12:27   #421 (permalink)
Freak Poster
 
Join Date: Jun 2011
Location: iran,golestan
Posts: 193
Member: 1601654
Status: Offline
Thanks Meter: 16

Quote:
Originally Posted by InfinitySupport View Post
Hello,

You should disable your PC Firewall and Antivirus and try again.
Also you may try with VPN - https://www.vpngate.net/en/
my problem solved with VPN
thanks
  Reply With Quote
Old 05-31-2020, 13:17   #422 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by zerrokul View Post
=== DongleManager [Infinity] v1.80 [31.05.2020 13:16:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001245A21344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F5F4245A
Firmware version: 0143.02
=== Process started: 31.05.2020 13:16:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to
Please check you other thread/post, answer is there.
  Reply With Quote
Old 05-31-2020, 13:19   #423 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by arian gsm View Post
my problem solved with VPN
thanks
nothing unexpected. you know your location so vpn helps
  Reply With Quote
Old 05-31-2020, 14:13   #424 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.80 [5/31/2020 10:00:38] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000069A01FDB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F0CD69A0
Firmware version: 0143.02
=== Process started: 5/31/2020 10:00:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Any success with fault.bin files ?
  Reply With Quote
Old 05-31-2020, 18:45   #425 (permalink)
Junior Member
 
Join Date: Mar 2006
Posts: 21
Member: 251624
Status: Offline
Thanks Meter: 0
Quote:
Originally Posted by InfinityHelp View Post
Please check you other thread/post, answer is there.
Tried a vpn. The result is the same. And the same mistake.
  Reply With Quote
Old 05-31-2020, 18:47   #426 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by zerrokul View Post
Tried a vpn. The result is the same. And the same mistake.
What is "same" means ?
As I remember you was asked to send a file. right ?
  Reply With Quote
Old 05-31-2020, 19:10   #427 (permalink)
Junior Member
 
Join Date: Mar 2006
Posts: 21
Member: 251624
Status: Offline
Thanks Meter: 0
Quote:
Originally Posted by InfinityHelp View Post
What is "same" means ?
As I remember you was asked to send a file. right ?
nothing like this. What address should I send the file to?
  Reply With Quote
Old 05-31-2020, 19:13   #428 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by zerrokul View Post
nothing like this. What address should I send the file to?
Attach here fault.bin file from Infinity software folder. File is in folder with softare that you run last time.
  Reply With Quote
Old 05-31-2020, 21:06   #429 (permalink)
Junior Member
 
Join Date: Sep 2014
Posts: 16
Member: 2252969
Status: Offline
Sonork: no body abou miss take
Thanks Meter: 2
please help me on this problems
=== DongleManager [Infinity] v1.80 [5/31/2020 13:00:58] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/31/2020 13:00:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact
  Reply With Quote
Old 05-31-2020, 21:17   #430 (permalink)
Junior Member
 
Join Date: Mar 2006
Posts: 21
Member: 251624
Status: Offline
Thanks Meter: 0
Quote:
Originally Posted by YellowBoss View Post
Attach here fault.bin file from Infinity software folder. File is in folder with softare that you run last time.
I can't attach a file here is a link in the cloud.
https://drive.google.com/open?id=1US...CYSWVQ5f6Z3lT5

Last edited by zerrokul; 05-31-2020 at 21:23.
  Reply With Quote
Old 05-31-2020, 21:19   #431 (permalink)
Junior Member
 
Join Date: Feb 2014
Location: Maroc
Posts: 2
Member: 2119197
Status: Offline
Thanks Meter: 0
Good update thanks==)
  Reply With Quote
Old 05-31-2020, 22:36   #432 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by zerrokul View Post
I can't attach a file here is a link in the cloud.
https://drive.google.com/open?id=1US...CYSWVQ5f6Z3lT5
What was the reason to use debugger at the same time with Infinity software ?
  Reply With Quote
Old 05-31-2020, 22:37   #433 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by lopezd View Post
please help me on this problems
=== DongleManager [Infinity] v1.80 [5/31/2020 13:00:58] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000011D721344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 088B11D7
Firmware version: 0143.02
=== Process started: 5/31/2020 13:00:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact
Please attach here fault.bin file from Infinity software folder. Also you can send problem details and file via e-mail - https://www.infinity-box.com/contact/
  Reply With Quote
Old 05-31-2020, 23:09   #434 (permalink)
Junior Member
 
Join Date: Mar 2006
Posts: 21
Member: 251624
Status: Offline
Thanks Meter: 0
Quote:
Originally Posted by YellowBoss View Post
What was the reason to use debugger at the same time with Infinity software ?
What is the debugger?
  Reply With Quote
Old 05-31-2020, 23:22   #435 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by zerrokul View Post
What is the debugger?
As I can see you are not a beginner so let me tell you honestly - I have no tme for jokes.

kntd64.exe
symbolic debugger for windows
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 03:03.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.29583 seconds with 9 queries

SEO by vBSEO