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-   -   Smart-Card/Dongle/Box update problems and solutions (https://forum.gsmhosting.com/vbb/f296/smart-card-dongle-box-update-problems-solutions-2735926/)

YellowBoss 01-22-2020 17:29

Quote:

Originally Posted by alis (Post 13982831)
send+receive error.iso7816 error 0x6f00 jvm error ?????????????

this smart-card is from year 2006 so it may be a hardware fault.
you should insert card into original Infinity hardware and update it once again now.

hilarion82 01-24-2020 09:53

sir i have this problem to update my dongle firmware

=== DongleManager [Infinity] v1.72 [2020-01-24 09:31:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic USB Smart Card Reader 0
HWID: 0000C8B91A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3567C8B9
Firmware version: 0137.02
=== Process started: 2020-01-24 09:31:53 ===
Connecting to server
Connection to server failedSocket Error # 10060
Connection timed out.

hilarion82 01-24-2020 09:59

how to do please
i need help

InfinityHelp 01-24-2020 21:19

Quote:

Originally Posted by hilarion82 (Post 13985222)
sir i have this problem to update my dongle firmware

=== DongleManager [Infinity] v1.72 [2020-01-24 09:31:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic USB Smart Card Reader 0
HWID: 0000C8B91A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3567C8B9
Firmware version: 0137.02
=== Process started: 2020-01-24 09:31:53 ===
Connecting to server
Connection to server failedSocket Error # 10060
Connection timed out.

Hi,
Disable your PC firewall and/or antivirus and try again.
result ?

Abid Hussain 01-26-2020 09:13

My Dongle Was Working Fine (Infinity Main + CM2 ) Now Show Not Found

Code:

==== [1/20/2020 14:50:26] ====
Smart-Card update process may takes up to 4-5 minutes to complete.
 
During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [1/20/2020 14:50:34] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01088B8820281292
Box/Dongle is not found

==== [1/20/2020 14:50:46] ====
Smart-Card update process may takes up to 4-5 minutes to complete.
 
During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [1/20/2020 14:51:03] ===
Searching...
Dongle can't be found:
Card with specified AID is not found


Abid Hussain 01-26-2020 09:28

Last Known Update Log Is Here

Code:

==== [6/14/2018 13:40:24] ====
Smart-Card update process may takes up to 4-5 minutes to complete.
 
During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [6/14/2018 13:40:32] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000DEEAFF001982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0B4FDEEA
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7


InfinityHelp 01-26-2020 14:01

Quote:

Originally Posted by Abid Hussain (Post 13987921)
My Dongle Was Working Fine (Infinity Main + CM2 ) Now Show Not Found

Code:

==== [1/20/2020 14:50:26] ====
Smart-Card update process may takes up to 4-5 minutes to complete.
 
During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [1/20/2020 14:50:34] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01088B8820281292
Box/Dongle is not found

==== [1/20/2020 14:50:46] ====
Smart-Card update process may takes up to 4-5 minutes to complete.
 
During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [1/20/2020 14:51:03] ===
Searching...
Dongle can't be found:
Card with specified AID is not found


Hello,

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC

g0dsend313 01-27-2020 10:09

hi
my best cannt be update
=== DongleManager [Infinity] v1.72 [01/27/2020 12:38:03] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00075C7019801292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 1B525C70
Firmware version: 0118.04
=== Process started: 01/27/2020 12:38:05 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2

YellowBoss 01-27-2020 12:05

Quote:

Originally Posted by g0dsend313 (Post 13988991)
hi
my best cannt be update
=== DongleManager [Infinity] v1.72 [01/27/2020 12:38:03] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00075C7019801292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 1B525C70
Firmware version: 0118.04
=== Process started: 01/27/2020 12:38:05 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2

1. move your "USB Fenix Card Reader" to to trash
2. insert smart-card into your "Alcor Micro USB Smart Card Reader"
3. update dongle firmware now
result ?

rehu786 01-28-2020 12:46

help infinity
 
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [1/28/2020 16:30:57] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.72 [1/28/2020 16:31:02] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
=== Process started: 1/28/2020 16:31:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

YellowBoss 01-28-2020 15:15

Quote:

Originally Posted by rehu786 (Post 13990968)
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [1/28/2020 16:30:57] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.72 [1/28/2020 16:31:02] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
=== Process started: 1/28/2020 16:31:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

yuranc8 01-28-2020 16:58

=== DongleManager [Infinity] v1.72 [1/28/2020 17:54:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000226E000001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9EF826E0
Firmware version: 0128.02
=== Process started: 1/28/2020 17:54:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification check error: Applet Authentication
Socket Error # 10054
Connection reset by peer.

yuranc8 01-28-2020 16:59

=== DongleManager [Infinity] v1.72 [1/28/2020 17:58:47] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000226E000001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 9EF826E0
Firmware version: 0139.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0139
=> Box/Dongle misconfiguration. Contact to support !

ntsnpr 01-28-2020 17:03

Server answer:[0031] Dongle identification data damaged.
 
=== DongleManager [Infinity] v1.72 [1/28/2020 17:50:49] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000BED21A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 371CBED2
Firmware version: 0137.02
=== Process started: 1/28/2020 17:50:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

my fault.bin file is in the link : https://mega.nz/#!vUFnkIBb!XnnHA4gnC...CKs1fxgE8FC0UQ
i know exactly what is my fault which is not the infinity team or my hard ware fault "simply i use ida, flexhex ollydbg and many other debuggers but not for cracking ur software aka cm2 or infinity dongle software.. kindly if it is possible fix it for me .
2nd i know that iam out of support even without this issue ..
but still trust that you guys wont mind to fix it if it is possible
thanks for reading and sorry for bothering .

ntsnpr 01-28-2020 17:16

Quote:

Originally Posted by ntsnpr (Post 13991323)
=== DongleManager [Infinity] v1.72 [1/28/2020 17:50:49] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000BED21A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 371CBED2
Firmware version: 0137.02
=== Process started: 1/28/2020 17:50:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

my fault.bin file is in the link : https://mega.nz/#!vUFnkIBb!XnnHA4gnC...CKs1fxgE8FC0UQ
i know exactly what is my fault which is not the infinity team or my hard ware fault "simply i use ida, flexhex ollydbg and many other debuggers but not for cracking ur software aka cm2 or infinity dongle software.. kindly if it is possible fix it for me .
2nd i know that iam out of support even without this issue ..
but still trust that you guys wont mind to fix it if it is possible
thanks for reading and sorry for bothering .




*note i cant upload the fault.bin here since the forums just gives err kindly put email address if ur going to ignore my external link .


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