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Old 11-28-2019, 21:27   #1 (permalink)
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Smart-Card/Dongle/Box update problems and solutions


Dear Sirs,

If you have a problem with your Box/Dongle Smart-Card please copy/paste here text given by Infinity DongleManager software.

- Copy/paste ONLY TEXT but not pictures and/or video !
- Do not update your Smart-Card many times to avoid permanent Smart-Card damage !


- If you have Card-Reader Type FT SCR2000 you should use special Card-Reader Drivers - CardReader_Fetian_FT2K.7z
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

- If you have DITS CCID Smart Card Reader you should use another Card-Reader because this Card-Reader may damage your Smart-Card permanently !

- For today best results gives Alcor Smart-Card Readers.


Previous thread is here - Smart-Card/Dongle/Box update problems and solutions
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Old 12-02-2019, 18:32   #2 (permalink)
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aseking for helep

=== DongleManager [Infinity] v1.72 [12/2/2019 23:29:16] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 0106765C24881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F4BB765C
Firmware version: 0122.02
=== Process started: 12/2/2019 23:29:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 12-02-2019, 18:40   #3 (permalink)
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Quote:
Originally Posted by nadire View Post
=== DongleManager [Infinity] v1.72 [12/2/2019 23:29:16] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 0106765C24881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F4BB765C
Firmware version: 0122.02
=== Process started: 12/2/2019 23:29:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
you must read an instruction Dongle misconfiguration - How to fix and attach fault.bin file.
external file storage services will be ignored. you must attach file here or use e-mail
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