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05-31-2008, 07:22 | #1 (permalink) |
No Life Poster Join Date: Sep 2006 Location: in the office Age: 38
Posts: 609
Member: 352329 Status: Offline Thanks Meter: 38 | Smart card not detect help me infinity team???????? yesterday evening my SMART CARD WORKED but today morning when i opened infinty software this ERROR "Dongle not found! connect Dongle and restart software" i did changed all ports but still same problem how can i solved this problem please help me INFINITY thanks Last edited by chamin; 05-31-2008 at 07:28. |
05-31-2008, 07:50 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, if you have another boxes with smart-card you can try to remove Infinity-Box smart-card from Infinity-Box, insert card into another box and see results. Don't forget to talk with your reseller before this operation to avoid problems ! |
05-31-2008, 07:59 | #4 (permalink) | |
No Life Poster Join Date: Sep 2006 Location: in the office Age: 38
Posts: 609
Member: 352329 Status: Offline Thanks Meter: 38 | Quote:
still same problem how can i solve this problem please help me brother thanks | |
05-31-2008, 11:41 | #7 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, I have checked your dongle S/N. What to do: 1. clean card contacts 2. double check you PC 3. try to remember what was happened with your smart-card before it stopped to work if nothing helps you will need to buy new smart-cards due to if nothing helps this means that your card become damaged (by reason that can be found only by you). Your card can not be replaced by any kind of warranty due to your smart card was registered and used during quite long time already. |
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