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11-14-2020, 12:39 | #2 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Connect dongle/box to PC - Run DongleManager.exe - https://www.infinity-box.com/support/?r=5 - Make "Read Serial Number (S/N)" DO NOT send screenshot/video but copy/paste text from software window ! | |
The Following User Says Thank You to InfinityHelp For This Useful Post: |
11-14-2020, 13:08 | #3 (permalink) |
Freak Poster Join Date: Apr 2008
Posts: 131
Member: 747762 Status: Offline Sonork: sharoon Thanks Meter: 13 | === DongleManager [Infinity] v1.80 [2020-11-14 16:58:39] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000A6DE7F634082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): FD3FA6DE Firmware version: 0145.02 Box/Dongle misconfiguration Diagnostic code: 70 "UK Edition" status: Off Last launched Application: 0030 v.0145 => Activations: - 00: Infinity-Box/Dongle v0145 => Options: - Infinity-Box/Dongle === DongleManager [Infinity] v1.80 [2020-11-14 17:05:51] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000A6DE7F634082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): FD3FA6DE Firmware version: 0145.02 === Process started: 2020-11-14 17:05:52 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
11-14-2020, 16:47 | #5 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Reboot PC - Delete fault.bn file - Update dongle firmware with DongleManager now - Run Infinity software. | |
The Following User Says Thank You to InfinityHelp For This Useful Post: |
11-15-2020, 13:15 | #9 (permalink) |
Freak Poster Join Date: Feb 2019 Location: Haripur Thakurgaon Bangladesh
Posts: 102
Member: 2894519 Status: Offline Sonork: 100.1673673 Thanks Meter: 34 | CM2 warning dongle misconfiguration identification data damaged https://www.google.com/search?q=CM2+...w=1360&bih=635 |
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