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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-12-2017, 05:20   #1 (permalink)
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Smart-Card session is not opened or wrong mode


== DongleManager [Infinity] v1.70 [5/12/2017 9:47:23] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 5/12/2017 9:47:28 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 05-29-2017, 04:27   #2 (permalink)
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Card-Reader: USB CCID Smart Card Reader 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 29-May-17 8:55:32 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 06-01-2017, 05:01   #3 (permalink)
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Join Date: Nov 2010
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Firmware version: 0122.02
=== Process started: 01-Jun-17 9:29:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file

Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Serial No (S/N): 18E171D2
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0031 v.0125
=> Activations:
- 00: Infinity-Box/Dongle v.0135
- 01: CDMA-Tool v.0122
=> External Activations:
- SPT-Box

Box/Dongle type selected: CDMA-Tool
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 01-Jun-17 17:54:15 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file

Last edited by YellowBoss; 06-01-2017 at 14:42.
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Old 06-02-2017, 16:39   #4 (permalink)
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Searching...
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/2/2017 21:07:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0039] Smart-Card session is not opened or wrong mode. Contact to

Dear Sirs,

ihave a problem with my Box/Dongle Smart-Card - post here DongleManager error text.
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/3/2017 9:56:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file

Last edited by YellowBoss; 06-03-2017 at 15:24.
  Reply With Quote
Old 06-03-2017, 15:26   #5 (permalink)
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Quote:
Originally Posted by bsahoo View Post
Searching...
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/2/2017 21:07:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0039] Smart-Card session is not opened or wrong mode. Contact to

Dear Sirs,

ihave a problem with my Box/Dongle Smart-Card - post here DongleManager error text.
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/3/2017 9:56:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Insert smart-card into card0reader that you have used year ago and update dongle ONLY ONE TIME now !
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Old 06-04-2017, 05:12   #6 (permalink)
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ripetet this problem my dongle plese slove my [email protected]
Box/Dongle type selected: CDMA-Tool
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/4/2017 9:37:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0039] Smart-Card session is not opened or wrong mode
  Reply With Quote
Old 06-04-2017, 08:14   #7 (permalink)
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Join Date: Jun 2009
Posts: 27,272
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Quote:
Originally Posted by bsahoo View Post
ripetet this problem my dongle plese slove my [email protected]
Box/Dongle type selected: CDMA-Tool
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/4/2017 9:37:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0039] Smart-Card session is not opened or wrong mode
do you have another card-reader ?
  Reply With Quote
Old 06-04-2017, 14:09   #8 (permalink)
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Box/Dongle type selected: CDMA-Tool
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/4/2017 9:37:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0039] Smart-Card session is not opened or wrong mode
  Reply With Quote
Old 06-05-2017, 00:23   #9 (permalink)
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Join Date: Jun 2009
Posts: 27,272
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Quote:
Originally Posted by bsahoo View Post
Box/Dongle type selected: CDMA-Tool
Card-Reader: FT SCR2000 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/4/2017 9:37:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server answer:[0039] Smart-Card session is not opened or wrong mode
do you have another card-reader ?
  Reply With Quote
Old 06-05-2017, 04:56   #10 (permalink)
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Join Date: Nov 2010
Location: balangir
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=== DongleManager [Infinity] v1.70 [05-Jun-17 9:24:28] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: USB CCID Smart Card Reader 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 05-Jun-17 9:24:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2

Last edited by bsahoo; 06-05-2017 at 04:57. Reason: dear sir plese slove my dongle firmware updete problem
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Old 06-05-2017, 04:58   #11 (permalink)
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DongleManager [Infinity] v1.70 [05-Jun-17 9:28:29] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Serial No (S/N): 18E171D2
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0135
- 01: CDMA-Tool v.0122
=> External Activations:
- SPT-Box
  Reply With Quote
Old 06-05-2017, 09:39   #12 (permalink)
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Join Date: May 2005
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You must find "Gemalto e-gate Smart Card-Reader" that you have used earlier.
Find it and tell when done
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Old 06-06-2017, 06:12   #13 (permalink)
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DongleManager [Infinity] v1.70 [6/6/2017 10:41:08] ===
Searching...
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/6/2017 10:41:11 ===
Connecting to server
Connection to server failedSocket Error # 10061
Connection refused.
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Old 06-06-2017, 09:19   #14 (permalink)
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Join Date: May 2005
Posts: 25,398
Member: 148515
Status: Offline
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Quote:
Originally Posted by bsahoo View Post
DongleManager [Infinity] v1.70 [6/6/2017 10:41:08] ===
Searching...
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/6/2017 10:41:11 ===
Connecting to server
Connection to server failedSocket Error # 10061
Connection refused.
You must find "Gemalto e-gate Smart Card-Reader" that you have used earlier.
Find it and tell when done
  Reply With Quote
Old 06-06-2017, 11:36   #15 (permalink)
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Join Date: Nov 2010
Location: balangir
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DongleManager [Infinity] v1.70 [6/6/2017 16:05:38] ===
Searching...
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
HWID: 000371D200001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 18E171D2
Firmware version: 0122.02
=== Process started: 6/6/2017 16:05:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2
  Reply With Quote
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