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Old 05-28-2018, 06:23   #1 (permalink)
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smartcard configuration failed


hi sir

regarding to my CM2 dongle

=== DongleManager [Infinity] v1.70 [5/28/2018 13:02:47] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CF9A18434XXX
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4XXXXXX
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F8C5C3ED9607XXX
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Old 05-28-2018, 09:11   #2 (permalink)
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hi sir
it's impossible to help users who hide card identification data. please check other threads here to see how to get a solution.
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Old 06-02-2018, 07:47   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
hi sir
it's impossible to help users who hide card identification data. please check other threads here to see how to get a solution.
here is the details


my diagnostic code is 54

=== DongleManager [Infinity] v1.70 [5/28/2018 13:02:47] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CF9A18434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4871CF9A
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F8C5C3ED960781B


TIA
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Old 06-02-2018, 11:35   #4 (permalink)
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waiting for your reply, please help
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Old 06-02-2018, 22:28   #5 (permalink)
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Quote:
Originally Posted by cool_nash23 View Post
here is the details


my diagnostic code is 54

=== DongleManager [Infinity] v1.70 [5/28/2018 13:02:47] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CF9A18434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4871CF9A
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F8C5C3ED960781B


TIA
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 06-03-2018, 12:45   #6 (permalink)
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thank you very much

update success

=== DongleManager [Infinity] v1.72 [6/3/2018 19:38:58] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CF9A18434082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 4871CF9A
Firmware version: 0136.02
=== Process started: 6/3/2018 19:39:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 6/3/2018 19:39:21 ===
=== DongleManager [Infinity] v1.72 [6/3/2018 19:39:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CF9A18434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4871CF9A
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v.0136
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