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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-21-2016, 18:48   #1 (permalink)
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softe MTK not opned


hi
i need help softe the infinity mtk not opned i received this message

log info update manager

DongleManager [Infinity-Box] v1.63 [21/06/2016 16:39:27]
PC HWID: 9AA331104A9ED784F76E98741B652D64
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0001E0A2FF021982
Box/Dongle Serial No (S/N): 0722
Firmware version: 0126.02
"UK edition" status: Off
Last launched Application: 0030 v.0214
Activations:
- 00: Main Infinity-Box/Dongle v.0126
- 02: Language Editor v.0122
- 03: [BEST] v.0122
- 04: Pin-Finder Adapter
- 0A: Test Version
Online Service Account: Infinity-Box - Online Service
- Username: 000722
- Password:
Attached Images
File Type: jpg infinity mtk.JPG (83.9 KB, 8 views)
File Type: jpg infinity info.JPG (111.9 KB, 2 views)
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Old 06-21-2016, 20:28   #2 (permalink)
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Hello,

If you want to use latest Infinity-Box/Dongle updates and support area you should extend/renew Box/Dongle support period.

1. Read http://forum.gsmhosting.com/vbb/f296...012-a-1391471/
2. Check Box/Dongle Support Expiration Date: Infinity-Box - FAQ (Frequently Asked Questions)

If you do not have Infinity Credits at your IOS Account:
- Contact to any reseller from this list Infinity-Box - How to buy and ask your reseller to renew your support.
- Provide to reseller your Infinity-Box/Dongle Serial Number

If you have Infinity Credits at your IOS Account:
- You can renew support instantly
- Login to IOS (Infinity Online Service) Infinity-Box - Online Service

Price: Infinity-Box - Products and Services
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