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Old 11-15-2007, 14:39   #1 (permalink)
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Spice 545 Network Not Supported Message After Unlock


Sir,
I have unlocked successfully spice 545 model. But after unlock, now I get error message "NETWORK NOT SUPPORTED" with any provider sim, including the original spice sim to which it was working earlier.
I tried flashing phone with no success. The IMEI is Ok.
What could be the problem?
BR
jackle123
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Old 11-15-2007, 15:21   #2 (permalink)
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Quote:
Originally Posted by jackle123 View Post
Sir,
I have unlocked successfully spice 545 model. But after unlock, now I get error message "NETWORK NOT SUPPORTED" with any provider sim, including the original spice sim to which it was working earlier.
I tried flashing phone with no success. The IMEI is Ok.
What could be the problem?
BR
jackle123
flash the phone with support site file and then unlock and do ffs.
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Old 11-16-2007, 05:26   #3 (permalink)
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Quote:
Originally Posted by ndavid View Post
flash the phone with support site file and then unlock and do ffs.
@ndavid
I think you dint see my post properly, I have clearly put that I have flashed and unlocked without which a sim will not be accepted(for your unlock theory).

Dear Infinity team, Please help me to solve the problem.
For models like 404n, this problem was getting solved with flashing and then unlocking, but that solution dint help with 545 model. Or may be we need a different flash file for that.
Br
jackle123
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Old 11-16-2007, 06:32   #4 (permalink)
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Quote:
Originally Posted by jackle123 View Post
@ndavid
I think you dint see my post properly, I have clearly put that I have flashed and unlocked without which a sim will not be accepted(for your unlock theory).

Dear Infinity team, Please help me to solve the problem.
For models like 404n, this problem was getting solved with flashing and then unlocking, but that solution dint help with 545 model. Or may be we need a different flash file for that.
Br
jackle123
read flash from the phone and send to [email protected].
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Old 11-16-2007, 17:03   #5 (permalink)
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@jackle123
just use "read codes" or "smart safe" unlock method in "Service" page and see results.
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Old 11-17-2007, 07:06   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
@jackle123
just use "read codes" or "smart safe" unlock method in "Service" page and see results.
smartsafe and read codes give error "cant initialize test mode"
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Old 11-17-2007, 07:31   #7 (permalink)
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Quote:
Originally Posted by deepakgarg View Post
smartsafe and read codes give error "cant initialize test mode"
Did you tried to press and hold phone "Power" button long time during booting ?
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Old 11-17-2007, 16:34   #8 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Did you tried to press and hold phone "Power" button long time during booting ?
tried on spice404n same result
==== log opened: [11/17/2007 8:27:55 PM] ====
Application: D:\Program Files\InfinityBox\MModule\MModule.exe
Loading data, wait...
[Infinity Box] v1.68
S/N: xxxxxxx
Wait...
Device: Spice S404N
Done
Action: unlock
unlock method: smart fast
Model: Spice S404N
Checking data, wait...
COM3 [VCP1] selected
Phone should be Switched OFF !
Press and HOLD Power button now !
19200
Initializing[6205:8B00]...
Connecting, wait...
error: can't finalize test moide
Operation failed !
Finished, time used: 23 sec
Remove/Install battery now !
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Old 11-17-2007, 20:27   #9 (permalink)
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Hello,

Thank you very much for test report. We will double check it ASAP.
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