spice s-820 dead

[anurag_arora]

dear sir i flashed my spice spice s-820 with firmware got from support

area. and it was blinking . and now it is completely dead . and i don't

have backup. because backup of any phone is useless for me . whenever

i took backup of any phone , it saved in "BOX" format and if i tried to flash

with backup it gives error while loading file.............


help me what to do and how to do


THNX IN ADVANCE

[InfinitySupport]

Originally Posted by anurag_arora

dear sir i flashed my spice spice s-820 with firmware got from support

area. and it was blinking . and now it is completely dead . and i don't

have backup. because backup of any phone is useless for me . whenever

i took backup of any phone , it saved in "BOX" format and if i tried to flash

with backup it gives error while loading file.............


help me what to do and how to do


THNX IN ADVANCE

Hello,

C:\Program Files\InfinityBox\Documentation\FAQ\How_to_restore _full_flash_backup.txt


Q: How to restore full flash backup

A:
It is possible to restore back eeprom/ffs files.
It is not possible to restore full flash files to avoid permanently dead phones.

If you have full flash backup file and want to restore it:
1. Check support area, probably required file already exist there
2. If required file is not found send a mail with the next information to support:
- reason to send files
- full text from phone back label
- flash backup file
We will check your files, prepare and upload good flash files in support area ASAP.



so, if you have backup files from good working phones you can send it to us and next time you will be able to repair phones with files from support area.