Support Area access procedure improved - Page 10 - GSM-Forum

YellowBoss · 10-03-2017, 12:23

Quote:

Originally Posted by lktweneboah

please support & download area is working . boss check

it works. do you have any problem ?

lktweneboah · 10-03-2017, 12:43

boss i mean support & download area is not working check it

YellowBoss · 10-03-2017, 12:47

Quote:

Originally Posted by lktweneboah

boss i mean support & download area is not working check it

it works. do you have any problem with support & download area ?

lktweneboah · 10-03-2017, 12:48

if i click on support & download area it open this
- Click to menu "Support & Downloads" and once again to "Support & Downloads"
- Click to link with Support Area that you want to access
NOTE: Different Support Area links will be available depends on your active Services

Infinity-Box Shell is not required any more for Support Area login !

How to access Support Area:

1. Login to your IOS Account

YellowBoss · 10-03-2017, 12:54

Quote:

Originally Posted by lktweneboah

if i click on support & download area it open this
- Click to menu "Support & Downloads" and once again to "Support & Downloads"
- Click to link with Support Area that you want to access
NOTE: Different Support Area links will be available depends on your active Services

Infinity-Box Shell is not required any more for Support Area login !

How to access Support Area:

1. Login to your IOS Account

Just follow the instruction and login to support area.
result ?

shehisa · 10-12-2017, 11:40

Quote:

Originally Posted by princesaddam

After login iam Getting account is not active iam having Support
Activation 1: Infinity-Box/Dongle; ; Firmware Version: 0135; Registered: 2015-06-05; Expired: 2018-10-21; Support: Active
Still this error

Click on Continue. You will be taken to support area.

InfinityHelp · 10-13-2017, 07:02

Quote:

Originally Posted by shehisa

Click on Continue. You will be taken to support area.

Try once again now.
result ?

corvo mega · 10-24-2017, 11:36

Hi
need help

nokia 225

Unlock procedure started...

Using F-bus count...
Sending code 051050060249442 Level : 7 to SimLock Server...
Simlock Server Answer: Error
Done!

tried code manually

code error

Thanks!

YellowBoss · 10-24-2017, 21:47

Quote:

Originally Posted by corvo mega

Hi
need help

nokia 225

Unlock procedure started...

Using F-bus count...
Sending code 051050060249442 Level : 7 to SimLock Server...
Simlock Server Answer: Error
Done!

tried code manually

code error

Thanks!

answered in other thread already

skhu75 · 10-28-2017, 05:51

even me same problem

YellowBoss · 10-28-2017, 10:53

Quote:

Originally Posted by skhu75

even me same problem

Hello,

What is the problem ?
please explain

lktweneboah · 12-12-2017, 10:30

i boss can infinity box unlock alcatel ot-1016g spd

lktweneboah · 12-12-2017, 11:01

alcatel spd phones is not supported yet infinity box

YellowBoss · 12-14-2017, 01:09

Quote:

Originally Posted by lktweneboah

i boss can infinity box unlock alcatel ot-1016g spd

Do you have any problem with support area access ?

raku12587 · 12-20-2017, 07:16

Card found : 8CAD13A1 , v0136
Infinity-Box Chinese Miracle Qualcomm Module [QLM] v 1.14

Operation : Identify [ v1.14 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable. In some cases require use EDL cable or TP to force EDL mode!

Wait for phone...
Device Found!
Initialize ...
Handshake passed!
BB_IDC_CPU : SnapDragon 425 [MSM8917]
ID_BLOCK_S : E81BC01B
ID_BLOCK_I : 000560E1
ID_BLOCK_L : 04D3F81B8609C68410D890629EBD3142
ID_BLOCK_L : F4B933C63EC4F3543D8A4E1FA85C512B
Use CM2 Internal Loader

Error : Prepare target failed! Unsupported SecureType!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

10-24-2017, 11:36	#143 (permalink)
corvo mega Junior Member Join Date: Feb 2017 Location: aveiro portugal Posts: 14 Member: 2684593 Status: Offline Thanks Meter: 0	Infinity best code Hi need help nokia 225 Unlock procedure started... Using F-bus count... Sending code 051050060249442 Level : 7 to SimLock Server... Simlock Server Answer: Error Done! tried code manually code error Thanks!

10-03-2017, 12:43	#137 (permalink)
lktweneboah Freak Poster Join Date: Sep 2009 Location: ghana Posts: 111 Member: 1115532 Status: Offline Sonork: none Thanks Meter: 6	boss i mean support & download area is not working check it

10-03-2017, 12:48	#139 (permalink)
lktweneboah Freak Poster Join Date: Sep 2009 Location: ghana Posts: 111 Member: 1115532 Status: Offline Sonork: none Thanks Meter: 6	if i click on support & download area it open this - Click to menu "Support & Downloads" and once again to "Support & Downloads" - Click to link with Support Area that you want to access NOTE: Different Support Area links will be available depends on your active Services Infinity-Box Shell is not required any more for Support Area login ! How to access Support Area: 1. Login to your IOS Account

10-28-2017, 05:51	#145 (permalink)
skhu75 Junior Member Join Date: Jan 2017 Location: south africa Posts: 7 Member: 2675958 Status: Offline Thanks Meter: 0	even me same problem

12-12-2017, 10:30	#147 (permalink)
lktweneboah Freak Poster Join Date: Sep 2009 Location: ghana Posts: 111 Member: 1115532 Status: Offline Sonork: none Thanks Meter: 6	i boss can infinity box unlock alcatel ot-1016g spd

12-12-2017, 11:01	#148 (permalink)
lktweneboah Freak Poster Join Date: Sep 2009 Location: ghana Posts: 111 Member: 1115532 Status: Offline Sonork: none Thanks Meter: 6	alcatel spd phones is not supported yet infinity box

12-20-2017, 07:16	#150 (permalink)
raku12587 Insane Poster Join Date: Sep 2012 Location: india Age: 36 Posts: 79 Member: 1807959 Status: Offline Thanks Meter: 17	Card found : 8CAD13A1 , v0136 Infinity-Box Chinese Miracle Qualcomm Module [QLM] v 1.14 Operation : Identify [ v1.14 ] 1. Power Off Phone , Remove battery , Insert back 2. PRESS and HOLD BOTH VOLUME KEYS! 3. Insert USB cable. In some cases require use EDL cable or TP to force EDL mode! Wait for phone... Device Found! Initialize ... Handshake passed! BB_IDC_CPU : SnapDragon 425 [MSM8917] ID_BLOCK_S : E81BC01B ID_BLOCK_I : 000560E1 ID_BLOCK_L : 04D3F81B8609C68410D890629EBD3142 ID_BLOCK_L : F4B933C63EC4F3543D8A4E1FA85C512B Use CM2 Internal Loader Error : Prepare target failed! Unsupported SecureType! Send log and report.log to support! Include device info also! Reconnect Power/Cable!