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-   -   Support Area access procedure improved (https://forum.gsmhosting.com/vbb/f296/support-area-access-procedure-improved-2196220/)

YellowBoss 12-20-2017 12:19

Quote:

Originally Posted by raku12587 (Post 12853215)
Card found : 8CAD13A1 , v0136
Infinity-Box Chinese Miracle Qualcomm Module [QLM] v 1.14


Operation : Identify [ v1.14 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable. In some cases require use EDL cable or TP to force EDL mode!

Wait for phone...
Device Found!
Initialize ...
Handshake passed!
BB_IDC_CPU : SnapDragon 425 [MSM8917]
ID_BLOCK_S : E81BC01B
ID_BLOCK_I : 000560E1
ID_BLOCK_L : 04D3F81B8609C68410D890629EBD3142
ID_BLOCK_L : F4B933C63EC4F3543D8A4E1FA85C512B
Use CM2 Internal Loader

Error : Prepare target failed! Unsupported SecureType!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

Thanks for report. Problem details have been forwarded to developers.

Esquitech 12-24-2017 19:09

Having a few issues with my card, hope you can help me out, try to open SPD and QCOM modules and it says I need to update my card but when I download the latest Dongle Manager it detected my card once and it said no updates were available and then it wont detect it again, MIRACLE MTK2 is working fine no issues there. How can I make my modules SPD and QCOM operational again? Card 92FAD923 V0134. Couldnt upload screenshots, forum being **** with it.

chandanps18 12-25-2017 07:48

Quote:

Originally Posted by Esquitech (Post 12862071)
Having a few issues with my card, hope you can help me out, try to open SPD and QCOM modules and it says I need to update my card but when I download the latest Dongle Manager it detected my card once and it said no updates were available and then it wont detect it again, MIRACLE MTK2 is working fine no issues there. How can I make my modules SPD and QCOM operational again? Card 92FAD923 V0134. Couldnt upload screenshots, forum being **** with it.


What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc/?r=17

If support is expired please contact to any seller and renew support.

YellowBoss 12-25-2017 12:44

Quote:

Originally Posted by Esquitech (Post 12862071)
Having a few issues with my card, hope you can help me out, try to open SPD and QCOM modules and it says I need to update my card but when I download the latest Dongle Manager it detected my card once and it said no updates were available and then it wont detect it again, MIRACLE MTK2 is working fine no issues there. How can I make my modules SPD and QCOM operational again? Card 92FAD923 V0134. Couldnt upload screenshots, forum being **** with it.

Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc/?r=17

If support is expired please contact to any seller and renew support.

huzaifanafees33 01-22-2018 11:48

Infinity Box samung module not working or running why

InfinityHelp 01-22-2018 15:51

Quote:

Originally Posted by huzaifanafees33 (Post 12918999)
Infinity Box samung module not working or running why

What is the problem at your side exatly ?

adilshah1122 03-04-2018 13:24

please give me honor huawei BLN-L21 factory firmware

YellowBoss 03-04-2018 14:26

Quote:

Originally Posted by adilshah1122 (Post 12999508)
please give me honor huawei BLN-L21 factory firmware

All files that we have already uploaded in support area.
If you need some kind of specific files you can create new thread with request.

jostercel 03-08-2018 21:22

if i need to use the cm2 nk module in a new infinity dongle what module should buy-?

InfinityHelp 03-09-2018 10:09

Quote:

Originally Posted by jostercel (Post 13008654)
if i need to use the cm2 nk module in a new infinity dongle what module should buy-?

Hi,
it's [BEST]
https://www.infinity-best.com/news.php

Hussein70 03-25-2018 06:39

helo any help my account is log in but is demo mode so when i try to download its not download on the support server and my a/c states is user not active help please
https://user.infinity-box.com/settings/user.php

my info dongle
Box/Dongle found: [BEST]
Serial No (S/N): A3926376
Firmware version: 0122.02

Box/Dongle found: [BEST]
Reading...
Serial No (S/N): A3926376
Firmware version: 0122.02
=== Process started: 3/25/2018 8:34:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

and for authentication on server is error

when i type support&download is show a/c setting only

so help please i need to download flash file on support server

YellowBoss 03-25-2018 11:29

Quote:

Originally Posted by Hussein70 (Post 13040907)
helo any help my account is log in but is demo mode so when i try to download its not download on the support server and my a/c states is user not active help please
https://user.infinity-box.com/settings/user.php

my info dongle
Box/Dongle found: [BEST]
Serial No (S/N): A3926376
Firmware version: 0122.02

Box/Dongle found: [BEST]
Reading...
Serial No (S/N): A3926376
Firmware version: 0122.02
=== Process started: 3/25/2018 8:34:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

and for authentication on server is error

when i type support&download is show a/c setting only

so help please i need to download flash file on support server

Just login to IOS, go to "Support & Downloads" page and login to support area.
Please see instruction at first post in current thread.

result ?

Hussein70 03-25-2018 17:21

Quote:

Originally Posted by YellowBoss (Post 13041291)
Just login to IOS, go to "Support & Downloads" page and login to support area.
Please see instruction at first post in current thread.

result ?

I TRY TO LOG IN BUT ITS LOG IN TO DEMO MODE

197.250.227.221 [demo] Allowed today: 1 Downloaded today: 1 Downloaded total: 185 Valid: 0000-00-00 [Log out]

AND WHEN I GO ON SUPPORT & DOWNLOAD ITS SHOW ACCOUNT SETTING ONLY

YellowBoss 03-25-2018 22:09

Quote:

Originally Posted by Hussein70 (Post 13041715)
I TRY TO LOG IN BUT ITS LOG IN TO DEMO MODE

197.250.227.221 [demo] Allowed today: 1 Downloaded today: 1 Downloaded total: 185 Valid: 0000-00-00 [Log out]

AND WHEN I GO ON SUPPORT & DOWNLOAD ITS SHOW ACCOUNT SETTING ONLY

Please see here instruction - http://www.infinity-box.com/support/?r=23

what is the result ?

Hussein70 03-26-2018 08:46

Quote:

Originally Posted by YellowBoss (Post 13042014)
Please see here instruction - http://www.infinity-box.com/support/?r=23

what is the result ?

CONGRATULATE SIR NOW ITS WORK WELL

Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0136; Registered: 22-Jan-2017; Expired: 23-Jan-2018; Support: Expired; Support Renew 1 year Support Renew 2 years
- Activation 2: Infinity [BEST]; S/N: XXXXXXXX ; Firmware Version: 0122
- Activation 3: Infinity SM
- More Services may be active but not listed

GOOD INSTRUCTION AND THANK FOR SUPPORT ALL DEVELOPER


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