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-   -   Support Area access procedure improved (https://forum.gsmhosting.com/vbb/f296/support-area-access-procedure-improved-2196220/)

YellowBoss 09-30-2019 08:41

Quote:

Originally Posted by Engr neche (Post 13841200)
plz my CM2MT2 is not opening its saying [dongle firmware version :v0136. Dongle firmware version is outdated download "DongleManager" from support and update firmware].. please someone should help me out

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

unlockmoto 01-28-2020 20:25

I ca not get access to support !!!
 
I do not know my password and user for download firmware and access to support !!

unlockmoto 01-28-2020 20:47

I try to use from Dongle Manager and this not work !!

=== DongleManager [Infinity] v1.72 [28/01/2020 13:41:24] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002E1F0FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 266Dxxxx
Firmware version: 0139.02
"UK Edition" status: On
Last launched Application: 0031 v.0122
=> Activations:
- 00: Infinity-Box/Dongle v.0139
- 03: [BEST] v.0122
=> Online Service Account: http://www.infinity-box.com/service
- Username: 0026xxxx
- Password: WDxxxxx



Quote:

Originally Posted by unlockmoto (Post 13991458)
I do not know my password and user for download firmware and access to support !!


YellowBoss 01-28-2020 22:19

Quote:

Originally Posted by unlockmoto (Post 13991465)
I try to use from Dongle Manager and this not work !!

=== DongleManager [Infinity] v1.72 [28/01/2020 13:41:24] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002E1F0FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 266Dxxxx
Firmware version: 0139.02
"UK Edition" status: On
Last launched Application: 0031 v.0122
=> Activations:
- 00: Infinity-Box/Dongle v.0139
- 03: [BEST] v.0122
=> Online Service Account: http://www.infinity-box.com/service
- Username: 0026xxxx
- Password: WDxxxxx

Now you know Username for sure.


To reset password click here - https://www.infinity-box.com/support/?r=16&help=1

unlockmoto 01-28-2020 22:51

greetings !! I have already tried reset my password this give me error from your server I do not know why !!
Quote:

Originally Posted by YellowBoss (Post 13991531)
Now you know Username for sure.


To reset password click here - https://www.infinity-box.com/support/?r=16&help=1


unlockmoto 01-28-2020 23:17

Request status:

Username: 00266DE1F0
Wrong e-mail: ...
Valid e-mail: [email protected]
Back
Questions: ...

I do not remember this e-mail ([email protected]) , what can I do ?


Quote:

Originally Posted by unlockmoto (Post 13991541)
greetings !! I have already tried reset my password this give me error from your server I do not know why !!


YellowBoss 01-28-2020 23:34

@unlockmoto
contact to support via e-mail to update your password recovery e-mail.

phone expert 03-11-2020 05:56

this is nokia 2(TA-1092) trying to unlock FRP but given the bellow error please support this nodel

Operation : Reset Settings [ v1.16 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable. In some cases require use EDL cable or TP to force EDL mode!

Wait for phone...
Device Found!
Initialize ...

ERROR : Fail to init protocol!
HINT : Check cable, connection and drivers!

Reconnect Power/Cable!

Operation : Reset Settings [ v1.16 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable. In some cases require use EDL cable or TP to force EDL mode!

Wait for phone...
Device Found!
Initialize ...
Handshake passed!
ID_BLOCK_I : SnapDragon 210 [MSM8x09]
ID_BLOCK_S : 11C1E3A1
ID_BLOCK_L : 1F1BFEC0DC5876F3BA57F0E86E4D9062
ID_BLOCK_L : C3F1961A1EF33D78B229FD14B147AE99
Use CM2 Internal Loader

ERROR : Prepare target failed! Unsupported SecureType!
INFO : Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

YellowBoss 03-11-2020 12:30

@phone expert
Thank you for your report about msm cpu in thread about flash files support area !
Anyway your request about msm has been forwarded to support staff

SergXP 07-18-2020 21:50

SSChannel : Create SC
SSChannel : SC Created!
ProductID HWCode : RM-1187
SSChannel : DC Failed!
Help!!!

YellowBoss 07-19-2020 10:57

Quote:

Originally Posted by SergXP (Post 14151737)
SSChannel : Create SC
SSChannel : SC Created!
ProductID HWCode : RM-1187
SSChannel : DC Failed!
Help!!!

Do you mean direct files downloading via [BEST] ?

SergXP 07-19-2020 14:08

Quote:

Originally Posted by YellowBoss (Post 14152181)
Do you mean direct files downloading via [BEST] ?

Yes. Best download. Does not work.

YellowBoss 07-19-2020 15:14

Quote:

Originally Posted by SergXP (Post 14152416)
Yes. Best download. Does not work.

This option do no works during last several years due to MS closed their servers completely.
See post #1 for instruction how to get files.

SergXP 07-19-2020 15:45

Quote:

Originally Posted by YellowBoss (Post 14152444)
This option do no works during last several years due to MS closed their servers completely.
See post #1 for instruction how to get files.

It was good. Too bad.

pramoj 07-26-2020 07:35

hello sir how to find nokia ta-1130 firmware on support i have tried a lot . plz guide me.


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