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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-19-2012, 09:37   #1 (permalink)
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support area login/password is incorrect

What is the problem infinty team after upgrad box infinity To activate gb key i am read smart card information This message appeared support area login/password is incorrect
log operation
Server connection successfully established
s/N: 7EB16728, Firmware: 0120.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
after upgread
Card type: inf
Dongle serial No (S/N): 7EB16728
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 001A v.0424
Active modules:
- 00: inf
- 04: Pin-Finder Adapter
- 08: module #08
Support area: server1 download area
- Username: 7EB16728
- Password:
Online account: Infinity-Box - Support
- Username: 007EB16728
- Password:
Dongle username/password is incorrect, contact to support:
e-mail: dongle@infinity-box.com
subject: support area login/password is incorrect
mail body: text from this window
Dongle parameters checksum: C98153
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Old 04-19-2012, 10:43   #2 (permalink)
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Upgrade your box firmware again now.
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Old 04-19-2012, 11:07   #3 (permalink)
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thanks YellowBoss problem sloved
Card type: inf
Dongle serial No (S/N):
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf
- 04: Pin-Finder Adapter
- 08: module #08
Support area: server1 download area
- Username:
- Password:
Online account: Infinity-Box - Support
- Username:
- Password:
Dongle parameters checksum: 90FA44
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The Following User Says Thank You to zineelhada For This Useful Post:
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