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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-16-2015, 14:05   #1 (permalink)
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support area problem


Hi,

I just renewed my support area access but I'm still with one file download limit. Please check asap.

Thanks!!

[4A7358DC] Allowed today: 1 Downloaded today: 1 Downloaded total: 670 Valid: 2016-01-15 [Log out]
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Old 01-16-2015, 14:34   #2 (permalink)
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Hello,
Have you upgraded your smart card?

Br.
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Old 01-16-2015, 14:39   #3 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Have you upgraded your smart card?

Br.
Yes, I upgraded it.

All modules run without trouble, the only problem is with support download limit.
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Old 01-16-2015, 14:58   #4 (permalink)
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Hello,
Try to use latest shell- http://server1.infinity-box.com/down...file=Shell.rar
And also check with all servers if problem exists.
Br.
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Old 01-16-2015, 15:07   #5 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Try to use latest shell- http://server1.infinity-box.com/down...file=Shell.rar
And also check with all servers if problem exists.
Br.

I'm using latest shell 1.44 and problem exists in all servers.
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Old 01-16-2015, 15:59   #6 (permalink)
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Hi
Wait 4 YellowBoss
He is the one who can solve ur problem
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Old 01-17-2015, 11:57   #7 (permalink)
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Problem Solved!

Just checked today and problem is gone:

Code:
Allowed today: 40 Downloaded today: 0 Downloaded total: 670 Valid: 2016-01-15 [Log out]
Thanks to everybody trying to help in this issue.
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Old 01-18-2015, 12:56   #8 (permalink)
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Hello,

Small information: after you renew your support you should wait some time, servers must synchronize data. Ordinary all operations takes 4-8 hours and after that all servers become updated.
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