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Old 03-06-2008, 06:34   #1 (permalink)
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Join Date: Jan 2007
Posts: 354
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please help me update my infinity


==== log opened: [5/3/2008 23:00:30] ====
Application: C:\Program Files\InfinityBox\ChineseMiracle\ChineseMiracle.ex e
Loading data, wait...
[Infinity Box] v2.30
S/N: ------
error: Dongle firmware[010C] is out of date !
Download latest upgrade-client (DongleManager) from support area
and upgrade dongle firmware.
the
==== log opened: [5/3/2008 23:08:22] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
Reading smart-card...
Dongle serial No (S/N): -----
Firmware version: 010C.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 001F v.0230
Support area: http://www.infinity-box.com
- Username: ----
- Password: -----
Dongle parameters checksum: 563711

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.
==== log opened: [5/3/2008 23:08:31] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:23:08:35----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
==== log opened: [5/3/2008 23:09:59] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:23:10:03----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: xxx, Firmware: 010C.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
sir please help me

Last edited by YellowBoss; 02-15-2010 at 13:27. Reason: S/N deleted
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Old 03-06-2008, 07:05   #2 (permalink)
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Location: mobile solution
Posts: 830
Member: 638416
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Sonork: 100.1591787
Thanks Meter: 1,113
Donate money to this user
Quote:
Originally Posted by prem2007 View Post
==== log opened: [5/3/2008 23:00:30] ====
Application: C:\Program Files\InfinityBox\ChineseMiracle\ChineseMiracle.ex e
Loading data, wait...
[Infinity Box] v2.30
S/N: ------
error: Dongle firmware[010C] is out of date !
Download latest upgrade-client (DongleManager) from support area
and upgrade dongle firmware.
the
==== log opened: [5/3/2008 23:08:22] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
Reading smart-card...
Dongle serial No (S/N): -----
Firmware version: 010C.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 001F v.0230
Support area: http://www.infinity-box.com
- Username: ----
- Password: -----
Dongle parameters checksum: 563711

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.
==== log opened: [5/3/2008 23:08:31] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:23:08:35----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
==== log opened: [5/3/2008 23:09:59] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:23:10:03----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: xxx, Firmware: 010C.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
sir please help me
DOWNLOAD,DongleManager.exee THEN INSTAL IT AFTER U SEE HOW TO upgrade,,

Last edited by YellowBoss; 02-15-2010 at 13:27. Reason: S/N deleted
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Old 03-06-2008, 12:39   #3 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
@prem2007
You must read last line in your own message and follow that instruction !
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Old 03-06-2008, 18:59   #4 (permalink)
Product Supporter
 
Join Date: Aug 2007
Location: karachi
Posts: 5,304
Member: 572216
Status: Offline
Sonork: 100.1612300
Thanks Meter: 3,737
DOWNLOAD latest DongleManager and try agen(Insha <|_|_||) you will see your dongle update
dont upsad

Last edited by saeedullah_khan; 03-06-2008 at 19:07.
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Old 03-06-2008, 21:37   #5 (permalink)
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InfinityN's Avatar
 
Join Date: Mar 2008
Location: infinity-box
Posts: 1,010
Member: 720034
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Thanks Meter: 213
In fact it's not a problem with DongleManager version, it's a problem with dongle but this problem can be solved easily, all what user need to do is Contact to [email protected] as written in log !
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Old 03-11-2008, 06:46   #6 (permalink)
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Join Date: Jan 2007
Posts: 354
Member: 424066
Status: Offline
Thanks Meter: 43
[quote=prem2007;3136762]==== log opened: [5/3/2008 23:00:30] ====
Application: C:\Program Files\InfinityBox\ChineseMiracle\ChineseMiracle.ex e
Loading data, wait...
[Infinity Box] v2.30
S/N: ------
error: Dongle firmware[010C] is out of date !
Download latest upgrade-client (DongleManager) from support area
and upgrade dongle firmware.
the
==== log opened: [5/3/2008 23:08:22] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
Reading smart-card...
Dongle serial No (S/N): -----
Firmware version: 010C.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 001F v.0230
Support area: http://www.infinity-box.com
- Username: ----
- Password: -----
Dongle parameters checksum:

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.
==== log opened: [5/3/2008 23:08:31] ====
Application: C:\Documents and Settings\Administrator\Desktop\DongleManager\Dongl eManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:23:08:35----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out
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Old 03-11-2008, 11:30   #7 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
@prem2007
Please, disable your firewall and antivirus software (or give access for DongleManager to network) and try again.
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Old 11-19-2009, 09:54   #8 (permalink)
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----------Process started: 3:54:17 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0111.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

Last edited by InfinitySupport; 11-19-2009 at 15:54. Reason: S/N deleted
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Old 11-19-2009, 15:54   #9 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by ripon111 View Post
----------Process started: 3:54:17 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0111.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
Hello,

Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum
, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: http:///vbb/showthread.php?t=342807
and this: http://www./showthread.php?t=524023
and this: http://forum.gsmhosting.com/vbb/showthread.php?t=653644

Why you need to keep your private data safe: http://forum.gsmhosting.com/vbb/showthread.php?t=664214

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !
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Old 02-15-2010, 06:38   #10 (permalink)
Insane Poster
 
Join Date: May 2006
Posts: 91
Member: 280241
Status: Offline
Thanks Meter: 13
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]
please help me this problem solution email [email protected]

Last edited by YellowBoss; 02-15-2010 at 13:27. Reason: S/N deleted
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Old 02-15-2010, 13:28   #11 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,476
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by sorabh View Post
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]
please help me this problem solution email [email protected]
Hello,

Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum
, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: http:///vbb/showthread.php?t=342807
and this: http://www./showthread.php?t=524023
and this: http://forum.gsmhosting.com/vbb/showthread.php?t=653644

Why you need to keep your private data safe: http://forum.gsmhosting.com/vbb/showthread.php?t=664214

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !
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Old 02-16-2010, 06:09   #12 (permalink)
Insane Poster
 
Join Date: May 2006
Posts: 91
Member: 280241
Status: Offline
Thanks Meter: 13
[email protected]
please help me this problem solution email [email protected][/QUOTE]
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Old 02-16-2010, 10:31   #13 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,476
Member: 1043909
Status: Offline
Thanks Meter: 60,926
@sorabh
what is your problem, explain it here
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