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12-03-2007, 04:34
| #1 (permalink) |
| Freak Poster   Join Date: Nov 2006 Location: MX-KEY is the BEST NOKIA TOOL
Posts: 192
Member: 392166 Status: Offline Thanks: 409
Thanked 54 Times in 32 Posts
| Suppot login problem please help Hello infinity kindly help me about this matter even support manager installed and follow instructions still login problem to download area THNKS 1. You must download and use latest Support Manager to login in support area ! 2. Connect Dongle/Box to PC. 3. Install Support Manager and follow Support area link. If you cant enter in support area this means that you must download New Support Manager and try again. Login in Demo mode to see support area functionality. |
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12-03-2007, 06:33
| #2 (permalink) |
| Product Manager   Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Hello, Run "DongleManager" read dongle S/N send text from Log window to InfinityHelp@yahoo.com.hk to check |
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12-03-2007, 06:34
| #3 (permalink) |
| Freak Poster Join Date: Nov 2006 Location: MX-KEY is the BEST NOKIA TOOL
Posts: 192
Member: 392166 Status: Offline Thanks: 409
Thanked 54 Times in 32 Posts
| Hey infinity team why dont you reply with my queries i need to acces the support site to download Moto C139 flash files |
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12-03-2007, 06:35
| #4 (permalink) | |
| Freak Poster Join Date: Nov 2006 Location: MX-KEY is the BEST NOKIA TOOL
Posts: 192
Member: 392166 Status: Offline Thanks: 409
Thanked 54 Times in 32 Posts
| Quote:
Okay i,ll try Thanks | |
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12-03-2007, 06:45
| #5 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Quote:
Now please, read FAQ thread. No need to send any e-mail to me before you will read FAQ. After you will read FAQ please, try all advices given there and explain your problem once again so detailed as possible. | |
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12-03-2007, 06:52
| #6 (permalink) |
| Freak Poster Join Date: Nov 2006 Location: MX-KEY is the BEST NOKIA TOOL
Posts: 192
Member: 392166 Status: Offline Thanks: 409
Thanked 54 Times in 32 Posts
| Untill now i cant login in your support site Here,s my info in dongle manager Dongle serial No (S/N): xxx Firmware version: 010C.02 Smart-card status: activated "UK edition" status: On Last launched application: 000B v.0135 Support area: http://www.infinity-box.com - Username: xxx - Password: xxx Dongle parameters checksum: 565115 - If you can't login into support area: send e-mail with this info to support@infinity-box.com - If you have problems during start software at first time: upgrade dongle firmware. |
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12-03-2007, 06:54
| #7 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| @rontekgsm great ! I just can say that for this kind of stupid user's activity (post in forum dongle S/N, login and password to support area) other box supporters simply block access to support area and block dongles. p.s. I don't see any problems with your dongles (but read again text above). And how about to follow my previous advice ? http:///vbb/showpo...20&postcount=5 |
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12-04-2007, 02:58
| #8 (permalink) | |
| Freak Poster Join Date: Nov 2006 Location: MX-KEY is the BEST NOKIA TOOL
Posts: 192
Member: 392166 Status: Offline Thanks: 409
Thanked 54 Times in 32 Posts
| Quote:
Oh **** i,m sorry i forgot to edit my dongle S/N pass and user BTW thanks for editing my wrong post | |
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