transfer activation - GSM-Forum

zaki_barika · 06-10-2017, 22:40

my infinity smart card damaged
i buy new CM2 and send mail to support but still no replay after 2 day

my old infinity box S.N : 004B705DA2 is damaged registered to zaki khemissi
Mail: [email protected]
it have best activation+ CM2 valid tell 02/02/2018 and balance: 102 credit
my new card CM2 S.N : 75146E8F registered to zaki khemissi
Mail: [email protected]
i hope you can add unused support and transfer activation

zaki_barika · 06-12-2017, 08:59

still no replay ????

InfinityHelp · 06-12-2017, 09:50

All e-mails have been answered long time ago.
Where have you sent your e-mail message ?

zaki_barika · 06-12-2017, 11:21

i send to
[email protected] 4 days ago
[email protected] today

InfinityHelp · 06-12-2017, 15:59

What is the problem with 4B705DA2 exactly ?

zaki_barika · 06-12-2017, 17:19

4B705DA2 not detected in pc
i get message "usb device not recognized" in infinity box
i try change reader and pc but the same
i download CardId ths is my log

Quote:

Infinity-Box CardID v1.09
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.
Error when connecting Card in: FT SCR2000 0
SmartCard API error #2148532329
The smart card has been removed, so that further communication is not possible.

i clean it and hot air but still the same
i contact your support mail :[email protected]
and i get this replay from you

Quote:

Hello,

We can sell you new card. Its price is 60$.
Price includes delivery by registered post.
We have sent to Algeria before, transit time is 3 weeks.
Your new card will come with 1 year of free support.
We also will add your unused support and transfer activations.

Best Regards
Infinity Team

--------------------------------------------
On Wed, 7/6/17, zaki khemissi <[email protected]> wrote:

Subject: card damaged
To: [email protected]
Date: Wednesday, 7 June, 2017, 12:13

hi infinity support
i have infinty box with best activation + cm2 valid
tell 02/02/2018 S.N : 004B705DA2 with Balance:
102bat my smart card damaged i try all solution to
fix it but nothing
i want buy new card
wish one i must buy to accept move my activation and
its possuble to add remain time to the new one if i buy
best
thanks and have a nice day

InfinityHelp · 06-12-2017, 20:04

BEST and support period moved.
Update your new SMart-Card now

zaki_barika · 06-12-2017, 22:05

thanks last question
can i use balance in old smart card in new smart card "best"

YellowBoss · 06-13-2017, 06:58

Login to your 004B705DA2 account and transfer credits to your another account (you have transfer option now). let us know after done.

zaki_barika · 06-13-2017, 09:13

Quote:

Originally Posted by YellowBoss

Login to your 004B705DA2 account and transfer credits to your another account (you have transfer option now). let us know after done.

done thanks.........

YellowBoss · 06-13-2017, 14:32

Old account with 0 credits is closed. Please use new account in future.

Madol1 · 09-05-2017, 10:06

Hello. My smart card (best) is dead too. Have old infinity card. Can I move my credits to the old infnity card?

YellowBoss · 09-05-2017, 10:28

Quote:

Originally Posted by Madol1

Hello. My smart card (best) is dead too. Have old infinity card. Can I move my credits to the old infnity card?

What is your old and new username (S/N) ?

Madol1 · 09-06-2017, 09:38

Old: 0b49de44
new: 26b53207

InfinityHelp · 09-06-2017, 13:47

Login to your account now and move credits to another account.
Let me know when done.

06-10-2017, 22:40	#1 (permalink)
zaki_barika No Life Poster Join Date: Apr 2005 Location: ALGERIA Age: 42 Posts: 612 Member: 135661 Status: Offline Thanks Meter: 92	transfer activation my infinity smart card damaged i buy new CM2 and send mail to support but still no replay after 2 day my old infinity box S.N : 004B705DA2 is damaged registered to zaki khemissi Mail: [email protected] it have best activation+ CM2 valid tell 02/02/2018 and balance: 102 credit my new card CM2 S.N : 75146E8F registered to zaki khemissi Mail: [email protected] i hope you can add unused support and transfer activation

06-12-2017, 08:59	#2 (permalink)
zaki_barika No Life Poster Join Date: Apr 2005 Location: ALGERIA Age: 42 Posts: 612 Member: 135661 Status: Offline Thanks Meter: 92	still no replay ????

06-12-2017, 09:50	#3 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	All e-mails have been answered long time ago. Where have you sent your e-mail message ?

06-12-2017, 11:21	#4 (permalink)
zaki_barika No Life Poster Join Date: Apr 2005 Location: ALGERIA Age: 42 Posts: 612 Member: 135661 Status: Offline Thanks Meter: 92	i send to [email protected] 4 days ago [email protected] today

06-12-2017, 15:59	#5 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	What is the problem with 4B705DA2 exactly ?

06-12-2017, 20:04	#7 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	BEST and support period moved. Update your new SMart-Card now

06-12-2017, 22:05	#8 (permalink)
zaki_barika No Life Poster Join Date: Apr 2005 Location: ALGERIA Age: 42 Posts: 612 Member: 135661 Status: Offline Thanks Meter: 92	thanks last question can i use balance in old smart card in new smart card "best"

06-13-2017, 06:58	#9 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Login to your 004B705DA2 account and transfer credits to your another account (you have transfer option now). let us know after done.

06-13-2017, 14:32	#11 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Old account with 0 credits is closed. Please use new account in future.

09-05-2017, 10:06	#12 (permalink)
Madol1 No Life Poster Join Date: Oct 2006 Location: Poland Posts: 795 Member: 372482 Status: Offline Thanks Meter: 93	Hello. My smart card (best) is dead too. Have old infinity card. Can I move my credits to the old infnity card?

09-06-2017, 09:38	#14 (permalink)
Madol1 No Life Poster Join Date: Oct 2006 Location: Poland Posts: 795 Member: 372482 Status: Offline Thanks Meter: 93	Old: 0b49de44 new: 26b53207

09-06-2017, 13:47	#15 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Login to your account now and move credits to another account. Let me know when done.