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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-28-2017, 02:15   #1 (permalink)
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Unable to activate DC unlocker on infinity box

I used to activate DC unlocker on my infinity box
After the activation expired,I try to reactivate it but keep show this error:
Error: Service 34; Operation terminated: 00BBExxxxx ALREADY ACTIVATED
Issue ID: 15
Operation canceled
I updated my infinity box still same issue.Log :
=== Process started: 2017/5/28 10:13:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Kindly please assist me.
P/S:I sent 3 complaint to your ios service report from 23/05 till now but no respond at all.Left me no choice but have to post here for help.

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Old 05-28-2017, 10:43   #2 (permalink)
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Wait Respected Yellowboss or Infinityhelp,will contact you shortly.
But Dont update your dongle again,wait until you are told to do so.
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Old 05-28-2017, 18:50   #3 (permalink)
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U don't need to reactive D.C. ...u need supported activating D.C. Unlocker 1 years
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