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Old 06-03-2009, 08:39   #1 (permalink)
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unable to upgrade dongle for first time use


hi supporters
i have sent mail to all support but still i cant update my dongle
...here is log
----------Process started: 1:34:48 PM----------
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0104.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
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