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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-15-2008, 16:13   #1 (permalink)
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Unknown Divice

when i conect with usb infinty gave error unknown divice .plz help
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Old 04-15-2008, 19:33   #2 (permalink)
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Quote:
Originally Posted by anwar030 View Post
when i conect with usb infinty gave error unknown divice .plz help
Hello,

What was the reason that box stop to work ?
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Old 04-15-2008, 21:43   #3 (permalink)
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Check you dektop property if you blocked your device! press "signature du pilote" and choose "avertir - me demander choisir chaque fois" or "Ignorer - Forcer l'installation du logiciel sans demander mon approbation", run again the installation driver of smart card and infinity box.
good look
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Old 04-16-2008, 05:42   #4 (permalink)
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try another USB cable and be sure u dont have another box may make conflict like USTpro etc..

post result






BR,
Elkawasmy
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Old 04-28-2009, 19:45   #5 (permalink)
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when i conect with usb cable in my nokia 6630.. gave error unknown divice .plzzzzzzzzzzzzzzzzzzzzzzz help Me
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Old 04-29-2009, 09:30   #6 (permalink)
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reply

Quote:
Originally Posted by anwar030 View Post
when i conect with usb infinty gave error unknown divice .plz help
hi try to unistal driver and reinstal it again and if dont work open your box and clean the connector of the smard card reader
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Old 11-09-2009, 07:45   #7 (permalink)
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i am formating chaina set during formating com 22 error after that usb not reconised option plz help me
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Old 11-09-2009, 08:43   #8 (permalink)
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Quote:
Originally Posted by bobby98sinha View Post
when i conect with usb cable in my nokia 6630.. gave error unknown divice .plzzzzzzzzzzzzzzzzzzzzzzz help Me
Hello,

Did you tried to connect phone directly to PC USB port or to box RJ45 connector ?
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Old 11-09-2009, 08:46   #9 (permalink)
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Quote:
Originally Posted by nadeemhaider337 View Post
i am formating chaina set during formating com 22 error after that usb not reconised option plz help me
Hello,

If box can not be detected any more, it may be that box become damaged due to wrong rx/tx/-/+ wires connection.

You can try to reinstall drivers first, but if problem still exists you can open open box and check it's hardware (or you can use any other cables).

Where to get latest FTDI drivers:
1. latest FTDI VCP drivers is here: http://ftdichip.com/Drivers/VCP.htm

How to re-install FTDI drivers in case of any problems or conflicts with another boxes:
1. disconnect box from PC
2. uninstall FTDI drivers: C:\Windows\system32\ftdiunin.exe
3. reboot PC
4. connect box to PC and install FTDI drivers from Infintiy-Box package
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