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05-07-2005, 14:10
| #1 (permalink) |
| No Life Poster  Join Date: Nov 2002
Posts: 839
Member: 17424 Status: Offline Thanks Meter: 15 | Dead X70 while unlocking Tried to unlock X70, it did step 1 OK then in step 2 it came up with Error writing at 12%. I kept retrying but it still came up with same error. Then I started to unlcok agian and it said to remove battry and I did  . Now phone is dead and will not connect. I can not flash it either as it will not detect the phone .I hope the problem can be fixed. Please nead urgent help. Log of X70 ---------------- Log opened: [07/05/2005] [12:16:40] App: D:\Program Files\InfinityBox\X70_v105\X70_v105.exe Current device: X70 S/N: ******* Loading, wait... Ready ---------------- Log opened: [07/05/2005] [13:12:06] App: D:\Program Files\InfinityBox\X70_v105\X70_v105.exe Current device: X70 S/N: ******** Loading, wait... Ready Checking data, wait... Device have to be SWITCHED OFF Press Power button now... TestMode Ok Set Baud... Set Baud Done Parameters... SW Version: GAX70A3232040408 FLASH-ID: 89000D88 Parameters Done Check data... STEP-01 in progress... Check data Done Check HW... FLASH supported[89000D88] 1. REMOVE BATTERY NOW ! 2. Install battery 3. Press "Ok" button 4. Power-On phone after instruction Device have to be SWITCHED OFF Press Power button now... Check HW Done Operation... Working, don't interrupt... Action-1 Ok Action-2 Ok Action-3/1... Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 00001008 Err: write1: 0000180C Action-3 Failed[] Operation Failed Finished Checking data, wait... Device have to be SWITCHED OFF Press Power button now... TestMode Ok Set Baud... Set Baud Done Parameters... SW Version: GAX70A3232040408 FLASH-ID: 89000D88 Parameters Done Check data... STEP-01 in progress... Check data Done Check HW... FLASH supported[89000D88] 1. REMOVE BATTERY NOW ! 2. Install battery 3. Press "Ok" button 4. Power-On phone after instruction Device have to be SWITCHED OFF Press Power button now... Check HW Failed Finished ---------------- Log opened: [07/05/2005] [13:21:47] App: D:\Program Files\InfinityBox\X70_v105\X70_v105.exe Current device: X70 S/N: ******* Loading, wait... Ready Checking data, wait... Device have to be SWITCHED OFF Press Power button now... Err: can't enter TestMode Finished Checking data, wait... Device have to be SWITCHED OFF Press Power button now... Err: can't enter TestMode Finished thanks br msa |
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05-07-2005, 18:44
| #4 (permalink) | |
| No Life Poster Join Date: Nov 2002
Posts: 839
Member: 17424 Status: Offline Thanks Meter: 15 | Quote:
Thanks, thats all I can do at moment  . I sincerly hope it can be sorted.br msa | |
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05-07-2005, 18:50
| #5 (permalink) |
| No Life Poster  Join Date: Feb 2001 Location: uk Age: 52
Posts: 1,170
Member: 3267 Status: Offline Thanks Meter: 2 | I too hope it can be sorted , I expected a reply from infinity support by now , that way if this does happen again with other users at least we know it can be fixed . |
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05-07-2005, 19:27
| #6 (permalink) |
| No Life Poster Join Date: Nov 2002
Posts: 839
Member: 17424 Status: Offline Thanks Meter: 15 | Yes I hope they can help me (us). I e-mailed them before my post here but have not got any reply yet. I see Infinity-Box has replied to other posts here since then but may be they need more time to sort out my problem. i wait in anticipation of good new .br msa |
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05-07-2005, 19:59
| #7 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Please, describe exactly what happen if you try to Power-On phone now. Also, try to connect phone with Winmodo. Then we will think more what we can do. B.R. InfinitySupport | |
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05-08-2005, 07:53
| #8 (permalink) | |
| No Life Poster Join Date: Nov 2002
Posts: 839
Member: 17424 Status: Offline Thanks Meter: 15 | Quote:
Thanks for the reply. When I try to unlock agian and programme asks to 'power on phone'. I press power on button but nothing happens, no matter how many time I press the power button. when I try to flash with Winmodo it stays on 'signalling' , when I press power button it has no effect. So now phone does not connect to either X70 unlock software or Winmodo . I hope this helps. thanks once again for your help. ps. I tried posting the reply yesterday but all the time 'server too busy' br msa | |
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05-09-2005, 09:36
| #10 (permalink) |
| Product Supporter Join Date: Mar 2005 Age: 44
Posts: 3,487
Member: 128745 Status: Offline Thanks Meter: 16,936 | @msa We analysed your log posted in the above posts, and we conclude the battery was over while unlocking your phone, there can be no other way the phone might have died. The latest version of X70 software has no problems with any versions Best Regards Infinity-Box Team |
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05-09-2005, 09:59
| #11 (permalink) | |
| No Life Poster Join Date: Nov 2002
Posts: 839
Member: 17424 Status: Offline Thanks Meter: 15 | Quote:
Not wishing to argue with you, but I specially made sure the battery was fully charged before I started the unlock process. I even told the customer to come back next day as I wanted to make sure the battery was fully charged. There is no way the battery went flat. So it seems there is no way of reviving the phone .This is the first time in 4 years of my GSM business that I have killed a phone (only ever damaged one Siemens before which went wrong while unlocking, but was able to revive), I know fully well how temperamental Panasonic phones can be, so allways made doubly sure everything was correctly done before I started unlocking process. Can you expalin one thing. this phone was V32. when I tried to unlock previosly with software V1.04 it told me its not supported, look at this thread http://forum.gsmhosting.com/vbb/showthread.php?t=202283 you told me to flash the phone before unlocking and it all worked Ok. But with V1.05 it did not stop to tell me that I need to flash the phone, but instead it carried on unlocking and came up with error in middle as it shows in my log above. do you still think the battery power is at fault?. br msa | |
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05-09-2005, 10:14
| #12 (permalink) |
| Product Supporter Join Date: Mar 2005 Age: 44
Posts: 3,487
Member: 128745 Status: Offline Thanks Meter: 16,936 | @ msa I respect your expirence As you see the older versions did not support A32 and that is why our software did not unlock A32 versions , The new version supports A32, and works perfect, many users have unlocked A32 with no problems . Best Regards Infinity-Box Team |
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05-09-2005, 10:44
| #13 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | @ msa Also, small addition about your problem. Really, we don't want to see "we are the best over the World, we don't make mistakes". Yes, as any other people, we can make mistakes. And if we make mistakes we say about this to our customers. Just see threads "dead phone repair" created by us. But in this situation (your X70 A32 Intel, sw v1.05), we don't think that it was our fault (really, so many the same HW/SW phones was unlocked w/o problems). I can imagine another reason in this situation: partially damaged (HW) flash chip in your x70. If you have 4-years experience, I think you can agree with me that this can take place. Situation: phone works good before, but after flashing it can't work (or even can't be flashed completely). Did you ever see this situation ? I think yes. We can only suppose this situation, but can't be sure 100%. Maybe other reasons can be, but can't imagine right now. As about dead phone. How to make it alive: If phone can't connect to Winmodo or our software now, then BootCode erased in phone. Two ways to repair it, but both really not easy. 1. Desolder flash and write flash-chip directly with image from good phone (better don't erase/write full flash chip, but only some parts. If you will be interested in details - you are welcome by PM. 2. The same operation, but with JTAG. The same procedure (flash-chip programminig). B.R. InfinitySupport |
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05-09-2005, 11:26
| #15 (permalink) |
| No Life Poster Join Date: Nov 2002
Posts: 839
Member: 17424 Status: Offline Thanks Meter: 15 | Thank you for your help and support. I am fully aware the risk one takes when unlocking such phones. I am not blaming enyone but my self as I took the decision to unlock so I have to sort this out. Unfortunatley what ever the cause it did not work for this time, yet it has worked for me in the past. One live and learn, I will put this down as experiance and move on to next venture .thanks br msa |
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