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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-14-2019, 12:13   #1 (permalink)
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Join Date: Apr 2009
Location: Poland
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Update not work


Hi. I have dongle witch activation cm 2 and i try run new CM2: MTK Service tool i have Dongle Firmwarre version: v0136


Dongle Firmware version is outdated!


Wen i try update i have this::


=== DongleManager [Infinity] v1.72 [2019-05-14 12:02:58] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D4
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 57B7
Firmware version: 0136.02
=== Process started: 2019-05-14 12:02:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
please help
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Old 05-14-2019, 12:42   #2 (permalink)
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Kirumira's Avatar
 
Join Date: Dec 2004
Location: Uganda
Posts: 2,848
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Quote:
Originally Posted by lysy112 View Post
Hi. I have dongle witch activation cm 2 and i try run new CM2: MTK Service tool i have Dongle Firmwarre version: v0136


Dongle Firmware version is outdated!


Wen i try update i have this::


=== DongleManager [Infinity] v1.72 [2019-05-14 12:02:58] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D4
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 57B7
Firmware version: 0136.02
=== Process started: 2019-05-14 12:02:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
please help
Time to Renew support,
Check dongle support Expiry date.
How to check here https://www.infinity-box.com/doc.php?id=17
If Expired contact your
Nearest Resellers for Support Renewal
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The Following User Says Thank You to Kirumira For This Useful Post:
Old 05-14-2019, 13:05   #3 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,142
Member: 1043909
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Quote:
Originally Posted by lysy112 View Post
Hi. I have dongle witch activation cm 2 and i try run new CM2: MTK Service tool i have Dongle Firmwarre version: v0136


Dongle Firmware version is outdated!


Wen i try update i have this::


=== DongleManager [Infinity] v1.72 [2019-05-14 12:02:58] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D4
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 57B7
Firmware version: 0136.02
=== Process started: 2019-05-14 12:02:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
please help
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 05-16-2019, 09:14   #4 (permalink)
Insane Poster
 
Join Date: Apr 2009
Location: Poland
Posts: 72
Member: 1013613
Status: Offline
Thanks Meter: 4
Yes. I checked and I need to do a renewal. Thank you for your help
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