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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-25-2017, 12:09   #1 (permalink)
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update problem


== DongleManager [Infinity] v1.70 [5/25/2017 15:38:30] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001346800001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8EEE3468
Firmware version: 0135.02
=== Process started: 5/25/2017 15:38:35 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
sir please help
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Old 05-25-2017, 12:58   #2 (permalink)
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Quote:
Originally Posted by rkinfo_ilyaz View Post
== DongleManager [Infinity] v1.70 [5/25/2017 15:38:30] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001346800001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8EEE3468
Firmware version: 0135.02
=== Process started: 5/25/2017 15:38:35 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
sir please help
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If support is expired - please contact to any seller and renew support.
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Old 05-25-2017, 12:59   #3 (permalink)
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Quote:
Originally Posted by rkinfo_ilyaz View Post
== DongleManager [Infinity] v1.70 [5/25/2017 15:38:30] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001346800001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8EEE3468
Firmware version: 0135.02
=== Process started: 5/25/2017 15:38:35 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
sir please help
Hello Check dongle support validity date;how to check here https://www.infinity-box.com/doc.php?id=17
If Expired Time to Renew support.
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