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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-24-2008, 13:55   #1 (permalink)
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update problem

hi infinity teAM

i have problem for update box with finder also

---------Process started:16:41:20----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 29FD87C0, Firmware: 010E.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]

thnks for any reply
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Old 04-24-2008, 15:42   #2 (permalink)
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send this log to [email protected]
you will get answer from them with solution
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