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Old 09-20-2008, 09:38   #1 (permalink)
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Updates Downloading problem.

Hello Dear,
I am having problem in downloading update files from support area. please upload for me forllowing files:
MModule 2.32
Pinout 1.31
LanguagePackEdit 1.22
PinFinder 1.14
or any other way?
B.R
MSAShami
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Old 09-20-2008, 12:15   #2 (permalink)
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Hello,

Here is an instruction how to get files from support area (support area mirrors):



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Old 09-21-2008, 06:32   #3 (permalink)
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Dear Sir,
i m not having problem in searching. i have tried all three mirrors but same problem. without any additinoal software dont start downloading. with dap 80% and with flashget 99% but not complete. I think my ISP is not compatible with the servers. so please attach here
B.R
MSASHAMI
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Old 09-21-2008, 09:06   #4 (permalink)
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Hello,

DO NOT use any download accelerators.
Our support area do not use any special features that can be incompatible with your ISP, so just try to download files again without any download accelerator.
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Old 11-25-2008, 22:11   #5 (permalink)
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12oo light prblim mob o3025397939

hi well be same jumper but not ok plz same diegrm ok for the grade mob o3025397939
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Old 11-26-2008, 00:29   #6 (permalink)
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@saeedsaeedsaeed
Please, explain your idea little bit better so we will be able to understand what you talk about.

Thank you very much !
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Old 11-26-2008, 04:40   #7 (permalink)
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please help my box can't login support area, for my acount data has ben send via email, thank's for u reply
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Old 11-28-2008, 14:15   #8 (permalink)
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u will be contacted through email
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Old 11-28-2008, 15:08   #9 (permalink)
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Hello,

Ask I can see previous message was dated 26 Nov, I think that if it was mo messages in current thread yet this means that user's problem was solved by e-mail.
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Old 11-28-2008, 20:40   #10 (permalink)
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yes same problem as alfin5557
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Old 11-28-2008, 20:44   #11 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

Ask I can see previous message was dated 26 Nov, I think that if it was mo messages in current thread yet this means that user's problem was solved by e-mail.
Sory, I'm has ben send email to infinity support but no reply, please response my ploblem sir, thanks

my email : alfindo_komunika@yahoo.com
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Old 11-28-2008, 21:47   #12 (permalink)
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@neo_2005
What is "same" ?

@alfin5557
1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
support@infinity-box.biz so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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Old 11-30-2008, 11:52   #13 (permalink)
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email sent to support@infinity-box.biz for detail acount dongle, I'm waiting for respons thank's

rgd,
alfindo-team
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Old 11-30-2008, 12:18   #14 (permalink)
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@alfin5557
We have received your mail and did not see any problems with your dongle.
Now explain what is the problem exactly when you tru to login in support area.
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Old 12-07-2008, 12:05   #15 (permalink)
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this warning from infinity support :
for login my dongle

1. Please read general warning for all users. It is warning for all users, not personally for you, but anyway, please, read it with big attention and understanding to avoid problems in future. For better understanding you can translate text to any language here

Dear Friends !
Please, never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked

help for normaly login to support, thank's
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