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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-26-2007, 14:51   #1 (permalink)
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UTstarcom Unlock problem

Im just trying to unlock this model and some pieces show me this error
here is the log
please infinity team help

COM3 selected
Device: UTstarcom GPRS779
Checking data, wait...
Action: Unlock
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
812500
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Check Parameters Done
Check Space...
error: unknown flash chip: 048A:EA00:3FFD:EA00
error: unknown flash chip: B510:48EF:2280:5014
error: unknown flash chip: 6646:2373:FFFF:FFFF
Check Space Fail
Finished, time used: 15 sec
Remove/Install battery now !
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Old 05-26-2007, 19:47   #2 (permalink)
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hello!

please try to use slower speed
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Old 05-28-2007, 18:43   #3 (permalink)
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friend to my to me happens dealt the same and already and with cable com and rj45 in all the speeds and nothing. some other suggestion. ****s…


COM1 selected
Device: UTstarcom GPRS779
Checking data, wait...
Action: Unlock
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Check Parameters Done
Check Space...
error: unknown flash chip: 048A:EA00:3FFD:EA00
error: unknown flash chip: B510:48EF:2280:5014
error: unknown flash chip: 6646:2373:FFFF:FFFF
Check Space Fail
Finished, time used: 14 sec
Remove/Install battery now !
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Old 05-28-2007, 21:04   #4 (permalink)
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Hello,

It looks like it's problem with flash chip detection, currently I have no any good advice. It can be flash chip problem (phone hardware fault) or software fault, we will try to check it so fast as possible.
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Old 05-28-2007, 21:37   #5 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

It looks like it's problem with flash chip detection, currently I have no any good advice. It can be flash chip problem (phone hardware fault) or software fault, we will try to check it so fast as possible.
Thanks. I will wait for your answer as soon as you can.

Best Regards.
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Old 05-28-2007, 22:56   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

It looks like it's problem with flash chip detection, currently I have no any good advice. It can be flash chip problem (phone hardware fault) or software fault, we will try to check it so fast as possible.
Ill apreciate that, tnx in advance,
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Old 06-08-2007, 16:45   #7 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

It looks like it's problem with flash chip detection, currently I have no any good advice. It can be flash chip problem (phone hardware fault) or software fault, we will try to check it so fast as possible.
How much we have to wait for this update, im ready for testing, i have 15 pieces of this model with the same problem for unlock.

Regards.

DaemonSoft
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Old 06-08-2007, 21:41   #8 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

It looks like it's problem with flash chip detection, currently I have no any good advice. It can be flash chip problem (phone hardware fault) or software fault, we will try to check it so fast as possible.
please gentlemen infinitysupport are expecting this bring up to date to solve this problem thank you
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