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Old 04-16-2011, 18:22   #1 (permalink)
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Red face Ver. 2.19b Installation problem


I have just installed the setup of infinity 2.19b. I am using infinity combo plus.
I then updated the dongle.

When I open pinfinder it displays this message:

'Dongle(xxxxx) is not activated for current software module.
Dongle Activation level:0001
required Dongle Activation level: 0011
Download latest Dongle Manager to activate


Again when I open a module and select any operation like FORMAT it says it cannot find COM1 or COM2. When I go to settings there is only two choices,COM1 and COM2.

What do I resolve these problems?
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Old 04-16-2011, 18:34   #2 (permalink)
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use new setup 2.19c and post result and remove all other boxes from PC before installation
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Old 04-17-2011, 10:11   #3 (permalink)
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Quote:
Originally Posted by shaka View Post
I have just installed the setup of infinity 2.19b. I am using infinity combo plus.
I then updated the dongle.

When I open pinfinder it displays this message:

'Dongle(xxxxx) is not activated for current software module.
Dongle Activation level:0001
required Dongle Activation level: 0011
Download latest Dongle Manager to activate


Again when I open a module and select any operation like FORMAT it says it cannot find COM1 or COM2. When I go to settings there is only two choices,COM1 and COM2.

What do I resolve these problems?
Download latest Dongle Manager and then try- http://server1.infinity-box.biz/down...gleManager.rar

Wr.
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Old 04-17-2011, 12:59   #4 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Download latest Dongle Manager and then try- http://server1.infinity-box.biz/down...gleManager.rar

Wr.

Already updated with DM ver. 1.39 done that but the pin finder problem still persists.

Main software now working.

This is the Combo box
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Old 04-17-2011, 14:06   #5 (permalink)
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Quote:
Originally Posted by shaka View Post
Already updated with DM ver. 1.39 done that but the pin finder problem still persists.

Main software now working.

This is the Combo box
http://forum.gsmhosting.com/vbb/f296...ml#post7209549
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Old 04-19-2011, 10:56   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Thankyou. The FTDI drivers solved the problem and was able to update pinfinder.
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