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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 11-21-2007, 03:15   #1 (permalink)
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w220 can't flash but can reset user code!


COM1 selected
Device: Motorola W220
"advanced chip detection" active
Action: flash write
"smart write" active
"format ffs" active
Skip: Firmware
Skip: Flex
Write: Language Pack
Skip: FFS/File system
Skip: Images
Skip: Melody
Skip: Eeprom
Checking data, wait...
Boot...
Phone should be Switched OFF !
Press Power button now !
Boot Fail
Finished, time used: 35 sec
Remove/Install battery now !


COM1 selected
Model: Motorola W220
Action: user code
Device must be POWERED-ON !
Connecting, wait...
Phone connected. Working...
code: 1234
Finished

cable is good!plz help me
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Old 11-21-2007, 09:36   #2 (permalink)
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nobody help me!hic...hiccc......
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Old 11-21-2007, 10:22   #3 (permalink)
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if phone is blocked ....infinity box can not flash it...i meet this pb with w208..and the product support of infinity team comfirm that ....
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Old 11-21-2007, 10:54   #4 (permalink)
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phone isn't block, phone is normal, i want change launguage
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Old 11-21-2007, 12:43   #5 (permalink)
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ok try to full flash the phone...don t skip...any file

Skip: Firmware
Skip: Flex
Write: Language Pack
Skip: FFS/File system
Skip: Images
Skip: Melody
Skip: Eeprom

and post result
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Old 11-21-2007, 19:08   #6 (permalink)
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Dear Friends,

I have explained situation in this forum many times: some newest w220 (f.e. AT&T) can't be flashed yet by Infinity-Box due to phone has new structure. We are working about solution.
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Old 11-22-2007, 04:40   #7 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Dear Friends,

I have explained situation in this forum many times: some newest w220 (f.e. AT&T) can't be flashed yet by Infinity-Box due to phone has new structure. We are working about solution.
yes thank for replay, hope solution soom
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Old 11-22-2007, 04:41   #8 (permalink)
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Quote:
Originally Posted by HaNiNi Gsm View Post
ok try to full flash the phone...don t skip...any file

Skip: Firmware
Skip: Flex
Write: Language Pack
Skip: FFS/File system
Skip: Images
Skip: Melody
Skip: Eeprom

and post result
i have full flash but still can't problem
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Old 11-22-2007, 04:57   #9 (permalink)
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How about phone auto relock ? My phone unlocked 3 times, but sometime still auto relock.
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Old 11-22-2007, 09:12   #10 (permalink)
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Quote:
Originally Posted by BMobile View Post
How about phone auto relock ? My phone unlocked 3 times, but sometime still auto relock.
I never have seen about this. What do you mean ?
Probably customer bring you 3 different phones for unlock and you did not checked imei.
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Old 11-22-2007, 11:47   #11 (permalink)
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@infinitysupport
thanks to infinity support for reply and help..
@BMOBILLE
about auto relock ;really i never meet this pb -Probably customer bring you 3 different phones for unlock and you did not checked imei- its possible
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Old 11-28-2007, 14:23   #12 (permalink)
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i have a w220 cannot unlock phone lock.. when i try to read user code it got error message.. help plz..
Attached Images
File Type: jpg Error.jpg (80.8 KB, 58 views)
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Old 11-28-2007, 14:44   #13 (permalink)
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@bomb1188
download latest software from support area (HModule 1.08) and try again.
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Old 11-29-2007, 02:59   #14 (permalink)
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Quote:
Originally Posted by BMobile View Post
How about phone auto relock ? My phone unlocked 3 times, but sometime still auto relock.
i can confirmed this phone, because i have received it 3 time for Bmobile.


i don't understand why it can auto relock
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Old 11-29-2007, 14:54   #15 (permalink)
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Quote:
Originally Posted by lamnguyen23t View Post
i can confirmed this phone, because i have received it 3 time for Bmobile.


i don't understand why it can auto relock
It's impossible that w220 become locked back after unlock with Infinity-Box.
You must double check what you tried to do with phone, reball flash IC, flash it with good firmware and unlock agaian.
Also my good advice: ALWAYS write down phone imei in your database to avoid unlock 3 different phones from users like 1 phone !
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