w355 cant flash - GSM-Forum

neetika99 · 12-05-2008, 06:37

need help.motorolla w355 cant flash.always say WRONG DM TOOL.but when i try for user lock code it connected ok...see logs.......COM5 [Serial2] selected
Device: Motorola-W355
Checking data, wait...
Action: user code
Connect...
Phone must be Powered-On
Connect Done
Read phone info...
software compiled: Aug 09 200716:40:22
software released: Jul 18 200516:00:00
software version: /cygdriv*
model id: 108
MSM: F060
build id: KS3.6.10TEST
ESN: ********read phone info Done
Verify access...
user code: 0000
Verify access Done
Decode data...
user code: 0000
Decode data Done
Finished, time used: 16 sec
Remove/Install battery now !..........................
.............but when try to flash..........COM5 [Serial2] selected
Device: Motorola-W355
Checking data, wait...
connection mode: Standard connection
Action: Flash write
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Skip: FFS/File system
Skip: Eeprom
Connect...
Phone must be Powered-Off
Connecting, wait...
Press and HOLD Power button now !
Connecting, wait...
error: unexpected answer:
error: can't load bootcode
Connect Fail
Finished, time used: 6 sec
Remove/Install battery now !
PHONE COME TO ME WITH SCREEN SHOWING...phone locked please contact service center.need help

**InfinitySupport** · 12-05-2008, 07:55

Hello,

Please, power-on phone and type #02#.
Please, post here full information about firmware version (scroll page down to see full text).

neetika99 · 12-05-2008, 09:38

001E1002
743417055138
Who;sw3_cm
Time;Thu Aug 9
16:38:26 2007
Model:A68_R
SW Ver:1.0.04.
FF_A68_R_0102_0103
LP_A68_R_A2_10040
DOM1;200710270417
DOM2;20071020417
DOM3;200710270532
InVCC;O
TFT;128D 6H10m
Fail_counter=0
HIN;P322300624
this is full info

**InfinitySupport** · 12-05-2008, 18:05

Hello,

If you have enough skills with hardware repair try to make so:
If you will be able to read flash from this phone with external flash programmer (flash chip should be desoldered), please, read flash and send bin file to [email protected]
Thanks in advance !

12-05-2008, 06:37	#1 (permalink)
neetika99 No Life Poster Join Date: Sep 2007 Location: india Posts: 692 Member: 588837 Status: Offline Thanks Meter: 146	w355 cant flash need help.motorolla w355 cant flash.always say WRONG DM TOOL.but when i try for user lock code it connected ok...see logs.......COM5 [Serial2] selected Device: Motorola-W355 Checking data, wait... Action: user code Connect... Phone must be Powered-On Connect Done Read phone info... software compiled: Aug 09 200716:40:22 software released: Jul 18 200516:00:00 software version: /cygdriv* model id: 108 MSM: F060 build id: KS3.6.10TEST ESN: ********read phone info Done Verify access... user code: 0000 Verify access Done Decode data... user code: 0000 Decode data Done Finished, time used: 16 sec Remove/Install battery now !.......................... .............but when try to flash..........COM5 [Serial2] selected Device: Motorola-W355 Checking data, wait... connection mode: Standard connection Action: Flash write "safe mode" enabled Write: Firmware Write: Flex/Customization Write: Language pack Skip: FFS/File system Skip: Eeprom Connect... Phone must be Powered-Off Connecting, wait... Press and HOLD Power button now ! Connecting, wait... error: unexpected answer: error: can't load bootcode Connect Fail Finished, time used: 6 sec Remove/Install battery now ! PHONE COME TO ME WITH SCREEN SHOWING...phone locked please contact service center.need help

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12-05-2008, 07:55	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, Please, power-on phone and type #02#. Please, post here full information about firmware version (scroll page down to see full text).

12-05-2008, 09:38	#3 (permalink)
neetika99 No Life Poster Join Date: Sep 2007 Location: india Posts: 692 Member: 588837 Status: Offline Thanks Meter: 146	001E1002 743417055138 Who;sw3_cm Time;Thu Aug 9 16:38:26 2007 Model:A68_R SW Ver:1.0.04. FF_A68_R_0102_0103 LP_A68_R_A2_10040 DOM1;200710270417 DOM2;20071020417 DOM3;200710270532 InVCC;O TFT;128D 6H10m Fail_counter=0 HIN;P322300624 this is full info

12-05-2008, 18:05	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, If you have enough skills with hardware repair try to make so: If you will be able to read flash from this phone with external flash programmer (flash chip should be desoldered), please, read flash and send bin file to [email protected] Thanks in advance !