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Old 02-23-2010, 21:42   #31 (permalink)
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One more very detailed explanation: Hello, i just want to understand
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Old 02-26-2010, 09:25   #32 (permalink)
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it has something very strange, I use original software and low directly it server, and killed mine box. I do not understand porqie this happened.
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Old 02-26-2010, 10:40   #33 (permalink)
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Quote:
Originally Posted by ocelular View Post
it has something very strange, I use original software and low directly it server, and killed mine box. I do not understand porqie this happened.
Please, read more information here:
Warning ! Your smart-card can be attacked by harmful software !
One more warning for all Infinity-Box users: damaged smart-cards
--==> How they kill smart-cards <==--
http://www.infinity-box.com/doc.php#16
http://www.infinity-box.com/doc.php#17
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Old 03-09-2010, 10:44   #34 (permalink)
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hello...i got a same problem...my card woking well till the last Mmodule v3.23 update...aftere updating the Mmodule3.23 my dongle request for the update dongle fimware..i m trying to update firmware but it says ..your account is suspended...i wrote to [email protected] they said that u have to buy new card...but its toooooooo cosly here...so now i have to again buy the new card????it means i have to expence other 7000 ruppes for new card???plz help me

Last edited by InfinityHelp; 11-26-2016 at 12:44. Reason: new e-mail
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Old 03-09-2010, 12:23   #35 (permalink)
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Quote:
Originally Posted by jasperali View Post
hello...i got a same problem...my card woking well till the last Mmodule v3.23 update...aftere updating the Mmodule3.23 my dongle request for the update dongle fimware..i m trying to update firmware but it says ..your account is suspended...i wrote to [email protected] they said that u have to buy new card...but its toooooooo cosly here...so now i have to again buy the new card????it means i have to expence other 7000 ruppes for new card???plz help me
Hello,

More information is here: Card keys is damaged, Your account is suspended etc.

105$ (shipping included) - special "card replacement" program for existing users, see details here: Infinity-Box

Last edited by InfinityHelp; 11-26-2016 at 12:44. Reason: new e-mail
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Old 03-09-2010, 14:21   #36 (permalink)
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Got ? to InfinityBox Support!

I got infinity box, bougt it last year.
Now I'm downloading new shell and all other components. MModulle, Chinese Miracle and others.
What can u say, should I update my dongle? If no > WHY? I'm afraid to update after all this posts about SmartCard!
I'm also using Jafbox+Pkey, Setool and other boxes, but nothing happened (till this time).
Maybe I'll contact PM to InfinitySupport and show my s/n to check is my card in database.
InfinityboxSupport please reply...
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Old 03-09-2010, 15:51   #37 (permalink)
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Quote:
Originally Posted by Troyanec View Post
I got infinity box, bougt it last year.
Now I'm downloading new shell and all other components. MModulle, Chinese Miracle and others.
What can u say, should I update my dongle? If no > WHY? I'm afraid to update after all this posts about SmartCard!
I'm also using Jafbox+Pkey, Setool and other boxes, but nothing happened (till this time).
Maybe I'll contact PM to InfinitySupport and show my s/n to check is my card in database.
InfinityboxSupport please reply...
I do not know is it need to upgrade your box or not - run software that you want to use and see what this software say to you.
also, we do not have any information about your box damage status - we do not know is your box damaged or not, so if you want to us new updates you must update your box and see results, in any case you will be able to use your box even in case of upgrade problem.

also, only several people has problems with box upgrade, but thousands of other people has no any problems, so I suggest to everybody to spend your time in phone repair instead of browsing forum and think every hour how to upgrade box (especially because this procedure takes 1-2 minutes only).
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Old 03-11-2010, 11:08   #38 (permalink)
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infinity team help me

----------Process started: 4:30:11 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 06BB6EA1, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !
Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum
- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
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Old 03-11-2010, 11:18   #39 (permalink)
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----------Process started: 4:00:05 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 051A88B2, Firmware: 0112.01
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.








----------Process started: 4:01:39 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 051A88B2, Firmware: 0112.01
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
See more information in D:\Infinity-Box\Softwares\DongleManager\DongleManager.log file.

Last edited by InfinityHelp; 11-26-2016 at 12:51. Reason: new e-mail
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Old 03-11-2010, 12:25   #40 (permalink)
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Quote:
Originally Posted by Aamir_Zia View Post
----------Process started: 4:00:05 PM----------
....
Smart-card can not be upgraded any more !
....
what other software do u have on ur PC, what other tools do u have connected to ur PC?
mxkey? jaf? pkey? usb-smart? maybe others?
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Old 03-23-2010, 05:35   #41 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
I do not know is it need to upgrade your box or not - run software that you want to use and see what this software say to you.
also, we do not have any information about your box damage status - we do not know is your box damaged or not, so if you want to us new updates you must update your box and see results, in any case you will be able to use your box even in case of upgrade problem.

also, only several people has problems with box upgrade, but thousands of other people has no any problems, so I suggest to everybody to spend your time in phone repair instead of browsing forum and think every hour how to upgrade box (especially because this procedure takes 1-2 minutes only).
Thanx for reply. upgraded, everything works!
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Old 03-25-2010, 11:32   #42 (permalink)
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After installing CM 3.11...........?

Today i installed Chinese Miracle 3.11 and when i started it it says..........

Quote:
==== C:\Program Files\InfinityBox\ChineseMiracle\ChineseMiracle.ex e [3/25/2010 2:36:49 PM] ====
Loading data, wait...
[Infinity Box] Chinese Miracle v3.11
smart-card: connected
S/N: 327B:0112
Current Dongle firmware version: 0112
Required Dongle firmware version: 0116
It is need to upgrade Dongle firmware.

Download latest "DongleManager" from support area and upgrade Dongle firmware !
Then i started dongle manager and start updating but..........

Quote:
==== C:\Documents and Settings\Administrator\Desktop\DongleManager.exe [3/25/2010 2:38:08 PM] ====
Dongle Manager [Infinity Box] v1.32
----------Process started: 2:38:26 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 327Bxxxx, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.

==== C:\Program Files\InfinityBox\DongleManager\DongleManager.exe [3/25/2010 2:40:41 PM] ====
Dongle Manager [Infinity Box] v1.32
----------Process started: 2:40:58 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 327Bxxxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
See more information in C:\Program Files\InfinityBox\DongleManager\DongleManager.log file.
Pinfinder adaptor was also connected with the box does this cause the error ...?
No other software was running at that time.

Please help me to update my box..........!

Last edited by InfinityHelp; 11-26-2016 at 12:52. Reason: new e-mail
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Old 03-27-2010, 00:17   #43 (permalink)
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Quote:
Originally Posted by guru4gsm View Post
Today i installed Chinese Miracle 3.11 and when i started it it says..........



Then i started dongle manager and start updating but..........



Pinfinder adaptor was also connected with the box does this cause the error ...?
No other software was running at that time.

Please help me to update my box..........!
Hello,

As I can see, you have detailed explanation in your own message. Please, read your own message once again.
If you want to get more information you can check this Card keys is damaged, Your account is suspended etc. or you can contact to [email protected]

Last edited by InfinityHelp; 11-26-2016 at 12:52. Reason: new e-mail
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Old 04-10-2010, 21:14   #44 (permalink)
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Donate money to this user
can you please infinity team solve my problem ... thx a lot ....

.................................................. ..........................................
Her's box detail :
Dongle Manager [Infinity Box] v1.32
Identification: base
Dongle serial No (S/N): xxxxxxxx
Firmware version: 0112.02
Dongle status: activated
"UK edition" status: On
Last launched application: 001F v.0311
Active modules:
- 00: base
- 04: Pin-Finder Adapter
Support area: Infinity-Box
- Username: xxxxxxxx
- Password: xxxxxxxx
Dongle parameters checksum: xxxxxx
.................................................. ..........................................

DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
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Old 04-10-2010, 23:52   #45 (permalink)
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Hello,

Card keys is damaged, Your account is suspended etc.
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