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Old 07-08-2010, 13:30   #61 (permalink)
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Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other


any solution for this plz let me know
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Old 07-10-2010, 12:56   #62 (permalink)
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@SAMEER525K
Card keys is damaged, Your account is suspended etc.
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Old 07-11-2010, 12:03   #63 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
i also know that dear i just want to know now what???????????
how to deal with this problem (buying new smart card,how much does it cost etc...)
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Old 07-11-2010, 17:32   #64 (permalink)
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Quote:
Originally Posted by SAMEER525K View Post
i also know that dear i just want to know now what???????????
how to deal with this problem (buying new smart card,how much does it cost etc...)
Hello,

We have made a detailed explanation in thread by given link, but I can copy/paste an instruction here:

What to do ?
Read this: Infinity-Box - FAQ (Frequently Asked Questions)

How to use latest updates ?
Read this: Infinity-Box - FAQ (Frequently Asked Questions)

Can you replace damaged smart-card by warranty ?
NO, you can not !
This kind of damage is not an Infinity-Box fault and we do not have any reason to replace damaged cards by warranty.
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Old 07-11-2010, 21:25   #65 (permalink)
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It is possible to jailbreak is version 3.13(7E18)

It is possible to jailbreak is version 3.13(7E18)
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Old 07-12-2010, 23:25   #66 (permalink)
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Quote:
Originally Posted by nura1335 View Post
It is possible to jailbreak is version 3.13(7E18)
Please, check Infinity-Box - About
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Old 07-31-2010, 21:46   #67 (permalink)
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plaese helpe..no update box
Dongle Manager [Infinity Box] v1.33
----------Process started: 10:42:49 م----------
DongleManager version: 1.33
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 0F7934B5, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
  Reply With Quote
Old 08-02-2010, 12:25   #68 (permalink)
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Quote:
Originally Posted by mr-tel View Post
plaese helpe..no update box
Dongle Manager [Infinity Box] v1.33
----------Process started: 10:42:49 م----------
DongleManager version: 1.33
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 0F7934B5, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
Please, read this: Card keys is damaged, Your account is suspended etc.
  Reply With Quote
Old 10-20-2010, 09:53   #69 (permalink)
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Hello,
i have a problem with my infinity smart card, i have tried to update it but it says card damaged, below is the message i get whenever i try to update it

dongle manager
smart card access key is incorrect or damaged

smart card can not be upgraded any more
it is quite rare situation and we are sure that it is not an infinity box fault
this smart card can not be replaced for free
this kind of problems is not an infinity box fault, it is a result of harmful activity of other software

here is one of the possible damage reasons:
http/forum.gsmhosting,com/vbb/showthread.php?t=645090

if you have any other addon software activated for your damaged infinity box smart card and
if you have another infinity box we can move addon activation to your other infinity box
(move activation from one smart card to another smart card)
if you see these errors addon activation stage, you can activate your addon for another infinity box or you can contact to your reseller for refund.

I really need help about that, if it requires to change the activation and write it in another smart card, where can i find it, is it possible to get it from you people so that you can re-write my activation in it?.
regards Eddie k.
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Old 10-20-2010, 16:36   #70 (permalink)
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Quote:
Originally Posted by ekatumba View Post
Hello,
i have a problem with my infinity smart card, i have tried to update it but it says card damaged, below is the message i get whenever i try to update it

dongle manager
smart card access key is incorrect or damaged

smart card can not be upgraded any more
it is quite rare situation and we are sure that it is not an infinity box fault
this smart card can not be replaced for free
this kind of problems is not an infinity box fault, it is a result of harmful activity of other software

here is one of the possible damage reasons:
http/forum.gsmhosting,com/vbb/showthread.php?t=645090

if you have any other addon software activated for your damaged infinity box smart card and
if you have another infinity box we can move addon activation to your other infinity box
(move activation from one smart card to another smart card)
if you see these errors addon activation stage, you can activate your addon for another infinity box or you can contact to your reseller for refund.

I really need help about that, if it requires to change the activation and write it in another smart card, where can i find it, is it possible to get it from you people so that you can re-write my activation in it?.
regards Eddie k.
Hello,

Yes, activations can be moved from one card to another (for free).
Please, read this: Card keys is damaged, Your account is suspended etc.
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Old 11-06-2010, 12:56   #71 (permalink)
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Donate money to this user
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
  Reply With Quote
Old 02-09-2011, 19:23   #72 (permalink)
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Hi,

Infinty Team Plz Help Me


check this error






plz any body help me

What we do for this then it clear ??????
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Old 02-10-2011, 08:53   #73 (permalink)
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Quote:
Originally Posted by jawad munir View Post
Hi,

Infinty Team Plz Help Me


check this error






plz any body help me

What we do for this then it clear ??????
Card keys is damaged, Your account is suspended etc.
  Reply With Quote
Old 05-22-2011, 03:37   #74 (permalink)
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----------Process started: 5/21/2011 7:31:05 PM----------
DongleManager version: 1.39
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 1DFB2488, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !
Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum
- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
  Reply With Quote
Old 05-26-2011, 23:26   #75 (permalink)
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It's really a big problem.
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