Warning ! Your smart-card can be attacked by harmful software ! - Page 6 - GSM-Forum

LORACLE · 02-07-2012, 17:30

help me please
I turn on infinity spt box but I have a problem update
Votre support [SPT_Infinity] est envoyé par mail

Afficher les détails
Support : SPT_Infinity
Nombre de logs : illimite
SN/ID Box : 3xxxxx6

DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 3E7337F6, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.

mounir0020 · 02-07-2012, 17:41

Worang the conect usbouver or hamchisercer etc sharing usb to card reader be endomagef
U can send this erre to support by email

YellowBoss · 02-08-2012, 11:23

@LORACLE
Upgrade your box firmware once again now.
In case of any problems contact to [email protected]

InfinityHelp · 02-08-2012, 13:49

hello!

i have set addtional upgrade log for you. please repeat upgrade and check if you will get same error

LORACLE · 02-09-2012, 09:13

Quote:

Originally Posted by InfinityHelp

hello!

i have set addtional upgrade log for you. please repeat upgrade and check if you will get same error

LORACLE · 02-09-2012, 10:11

Quote:

Originally Posted by InfinityHelp

hello!

i have set addtional upgrade log for you. please repeat upgrade and check if you will get same error

thank you for your cooperation
Another thing I send an electronic mail has [email protected]

InfinityHelp · 02-09-2012, 17:01

hello!

this card can not be upgraded, we will refund your credits

LORACLE · 02-09-2012, 20:48

Quote:

Originally Posted by InfinityHelp

hello!

this card can not be upgraded, we will refund your credits

I may have or is the problem thank you infinity

InfinityHelp · 02-10-2012, 02:04

Quote:

Originally Posted by LORACLE

I may have or is the problem thank you infinity

hello!

i am very sorry, but i dont understand meaning of last sentence

LORACLE · 02-10-2012, 18:27

Quote:

Originally Posted by InfinityHelp

hello!

i am very sorry, but i dont understand meaning of last sentence

Possible to know the cause of the problem thanks

LORACLE · 02-10-2012, 19:08

Quote:

Originally Posted by InfinityHelp

hello!

this card can not be upgraded, we will refund your credits

I have to make up for an account in the Server ..::SamPhone::..
With e-mail belgacem.mzendi
thanks infinity team

InfinityHelp · 02-12-2012, 17:59

Quote:

Originally Posted by LORACLE

Possible to know the cause of the problem thanks

hello!

some harmful software caused this.
here is one example of such case:
Card keys is damaged, Your account is suspended etc. - GSM-Forum

even Setool users facing same problem. Keys are damaged and upgrade is impossible

LORACLE · 02-12-2012, 18:52

Quote:

Originally Posted by InfinityHelp

hello!

some harmful software caused this.
here is one example of such case:
Card keys is damaged, Your account is suspended etc. - GSM-Forum

even Setool users facing same problem. Keys are damaged and upgrade is impossible

Thank you very much brother for your cooperation sincerely accept my appreciation

muinshaikh · 05-06-2012, 09:29

----------Process started: 5/6/2012 1:54:08 PM----------
DongleManager version: 1.43
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 12E10FAB, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.

thanz in adv

InfinityHelp · 05-06-2012, 11:08

hello!

unfortunately, everything you can read in log is true: your smart-card keys is permanently damaged and card can not be upgraded anymore.
Smart card access keys work same way as SIM card's PIN code. Once all attempts is used up- card is blocked.
The reason of used up keys is running on your PC harmful software. Some software tried to access smart card numerous times and made it blocked.
As long as your box cannot be upgraded anymore- only older infinity programs will continue to work. New updates, which will require box upgrade- will not work.
additional information regarding this you can find by visiting link below:
Card keys is damaged, Your account is suspended etc. - GSM-Forum

NB! You still can use old infinity programs, download Chinese Miracle 3.09, MModule 3.17 or Pinfinder 1.23 at out support site.
old version programs are located in Archive folder, direct link is:
http://server1.infinity-box.biz/down...dates/archive/

I must repeat, that this isnt Infinity team fault or bad product quality. Even other boxes facing same problems.

02-07-2012, 17:30	#76 (permalink)
LORACLE Insane Poster Join Date: Jan 2007 Location: algeria Age: 55 Posts: 73 Member: 436691 Status: Offline Thanks Meter: 8	sirius probleme update help me please I turn on infinity spt box but I have a problem update Votre support [SPT_Infinity] est envoyé par mail Afficher les détails Support : SPT_Infinity Nombre de logs : illimite SN/ID Box : 3xxxxx6 DongleManager version: 1.41 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 3E7337F6, Firmware: 0116.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. Last edited by InfinityHelp; 02-08-2012 at 13:48.

05-06-2012, 09:29	#89 (permalink)
muinshaikh Insane Poster Join Date: Jun 2011 Location: mumbai Posts: 61 Member: 1595839 Status: Offline Sonork: 1627697 Thanks Meter: 13	need help frnz ----------Process started: 5/6/2012 1:54:08 PM---------- DongleManager version: 1.43 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 12E10FAB, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. thanz in adv

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Smart-card can not be upgraded any more.	hussainafridi	Infinity-Box	9	03-12-2010 12:50
Req. list of Sets that can be Flashesd by Smart Clip	shubham30179	Smart-Clip	3	10-18-2007 08:27
Smart-clip can't be ditected by smart moto	LordMen007	Smart-Clip	32	08-02-2007 09:19
All ust-pro2 card/box erros can be solved by...	PBB Lover	UST Pro II	8	12-10-2006 09:03
Nokia 6230 can be flashed by Matrix meanwhile other frashers can not!!!	Digitec	Trisha & Matrix Flasher	17	06-12-2004 22:28

02-07-2012, 17:41	#77 (permalink)
mounir0020 No Life Poster Join Date: May 2007 Posts: 539 Member: 512970 Status: Offline Sonork: 100.1584185 Thanks Meter: 134	Worang the conect usbouver or hamchisercer etc sharing usb to card reader be endomagef U can send this erre to support by email

02-08-2012, 11:23	#78 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	@LORACLE Upgrade your box firmware once again now. In case of any problems contact to [email protected]

02-08-2012, 13:49	#79 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! i have set addtional upgrade log for you. please repeat upgrade and check if you will get same error

02-09-2012, 17:01	#82 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! this card can not be upgraded, we will refund your credits

05-06-2012, 11:08	#90 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! unfortunately, everything you can read in log is true: your smart-card keys is permanently damaged and card can not be upgraded anymore. Smart card access keys work same way as SIM card's PIN code. Once all attempts is used up- card is blocked. The reason of used up keys is running on your PC harmful software. Some software tried to access smart card numerous times and made it blocked. As long as your box cannot be upgraded anymore- only older infinity programs will continue to work. New updates, which will require box upgrade- will not work. additional information regarding this you can find by visiting link below: Card keys is damaged, Your account is suspended etc. - GSM-Forum NB! You still can use old infinity programs, download Chinese Miracle 3.09, MModule 3.17 or Pinfinder 1.23 at out support site. old version programs are located in Archive folder, direct link is: http://server1.infinity-box.biz/down...dates/archive/ I must repeat, that this isnt Infinity team fault or bad product quality. Even other boxes facing same problems.