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Old 08-21-2009, 23:51   #1 (permalink)
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Join Date: Aug 2006
Location: tunisia
Posts: 118
Member: 329373
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Thanks Meter: 11
Angry what is the problem infinity team????????


i posted a threads in that i mentionated that i have a problem to activate my new pinfinder but no one help me i reshanged the pinfinder box whith another from my reseller but i have some problem and there is the log :
----------Process started: 23:43:28----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx , Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: xxx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]
pleaese activate this box and help me to put one end to this problem

Last edited by InfinitySupport; 08-22-2009 at 19:48. Reason: S/N deleted
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Old 08-21-2009, 23:58   #2 (permalink)
Registered User
 
Join Date: Aug 2006
Location: tunisia
Posts: 118
Member: 329373
Status: Offline
Thanks Meter: 11
Unhappy

also this box :
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx , Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: xxx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]

Last edited by InfinitySupport; 08-22-2009 at 19:46. Reason: S/N deleted
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Old 08-22-2009, 19:45   #3 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
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Thanks Meter: 35,227
@stresss
The problem is: you did not tried to read FAQ: http://forum.gsmhosting.com/vbb/showthread.php?t=342807
Also you did not tried to follow an instruction given to you by software. Why ?

Now I have to give you the next information:

Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum
, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: http:///vbb/showthread.php?t=342807
and this: http://www./showthread.php?t=524023
and this: http://forum.gsmhosting.com/vbb/showthread.php?t=653644

Why you need to keep your private data safe: http://forum.gsmhosting.com/vbb/showthread.php?t=664214

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !
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